QA Engineer

Remote

Company Description

Amwell is a leading telehealth platform in the United States and globally, connecting and enabling providers, insurers, patients, and innovators to deliver greater access to more affordable, higher quality care. Amwell believes that digital care delivery will transform healthcare. We offer a single, comprehensive platform to support all telehealth needs from urgent to acute and post-acute care, as well as chronic care management and healthy living. With over a decade of experience, Amwell powers telehealth solutions for over 140 health systems comprised of 2,000 hospitals and 55 health plan partners with over 36,000 employers, covering over 80 million lives.

Core Responsibilities:

• Perform manual and automated software testing on our web and mobile platform.
• Create and maintain automated tests using Selenium and Javascript.
• Develop test strategy and cases to manually test complex, large-scale, distributed systems
• Work closely with Hardware, Software Engineering and Product Management to understand user needs and to develop and adhere to QA processes and guidelines
• Interact directly with customers including running user testing groups to ensure we deeply understand their needs and how they use the solutions and incorporate these findings into our processes and strategies
• Continuously improve our QA processes and approach including frequent reviews of new approaches and techniques
• Establish quality metrics and improve our continuous integration pipeline, testing patterns and techniques

Qualifications:

• 2+ years’ experience as a Quality Assurance Engineer with a strong knowledge of test methodologies and software release cycles
• QA expertise with SaaS web solutions, distributed services, mobile applications and/or products
• Proficient in creating and executing test plans based on the understanding of feature goals, software architecture and how our customers use the solutions
• Hands-on experience with Linux
• Previous experience with automating testing tools, such as Selenium Webdriver and/or PhantomJS preferred
• Previous experience with JavaScript, Java or Phython.
• Able to work independently and drive results in a fast-pace Agile environment
• Clear and effective communication skills
• Self-starter.
• Able to grasp new concepts and idea quickly and efficiently.

Preferred:

• Experience in healthcare preferred
• Experience testing video platforms
• 1+ year’s experience using and writing tools to test frontend and backend systems, experienced creating and maintaining test scripts

Additional information

Your Team:

The development organization is a multi-disciplinary team of engineers dedicated to creating a state of the art Telehealth experience on every platform we can get our hands on. Our cross functional teams follow a pragmatic Agile methodology as we balance feature requests, strategic initiatives, tech debt, and exciting partnerships on the path to delivering a market leading product to a quickly growing customer base. We work hand in hand with the whole Amwell organization to ensure that our product meets the needs of all of our users.

Whether you’re an advocate for the latest and greatest iOS and Android features, are committed to the ideal back-end architecture, or are dedicated to providing the best web usability, we have a place for you on our team.

Working at Amwell

Amwell is changing how care is delivered through online and mobile technology. We strive to make the hard work of healthcare look easy. In order to make this a reality, we look for people with a fast-paced, mission-driven mentality. We’re a go-getter culture that prides itself on quality, efficiency, smarts, initiative, creative thinking, and a strong work ethic. Amwell cares deeply about diversity, equity, and inclusion, in the work that we do and the culture that we maintain.

With teams located across areas such as Boston, Reston, Seattle and TelAviv we embrace a distributed workforce, allowing our employees to work from anywhere. To stay connected and build our team culture we utilize collaboration technology and regularly get together for team strategy sessions, events and activities.

• Unlimited Personal Time Off (Vacation time)
• 401K match
• Competitive healthcare, dental and vision insurance plans
• The equipment and resources needed to be successful working in a remote setting