POSITION: Projects Administrator
REFERENCE NUMBER: MMH250707-16
POSITION TYPE: Permanent
ROLE FAMILY: Operations
LOCATION: Maseru, Lesotho
Introduction
We are currently looking for a dynamic and self-motivated individual for the position of Projects Administrator based in Maseru. The incumbent will report directly to the Business Manager: Projects and Client Experience.
Disclaimer: As an applicant, please verify the legitimacy of this job advert on our company career page.
Role Purpose
Support the execution of Metropolitan Lesotho’s strategic and operational initiatives by providing high-quality administrative and coordination support throughout the project lifecycle. Ensure projects within the portfolio are well-organized, compliant with governance standards, and effectively tracked against delivery and impact targets.
Requirements
- Minimum 2–3 years of experience in a structured project environment, preferably within financial services or regulated industries.
Duties & Responsibilities
Portfolio Execution & Internal Process Support
- Provide direct support to project managers and owners in shaping and documenting project scope, milestones, and deliverables.
- Track and maintain portfolio-level dashboards, trackers, and performance logs.
- Administer project governance touchpoints, compile minutes, and track follow-ups.
- Maintain project documentation including charters, registers, plans, risks, and dependencies.
- Coordinate logistics for workshops, change forums, and project-linked events.
Stakeholder Engagement & Client Support
- Monitor service level agreements and flag risks to delivery.
- Promote accountability and exceptional internal client service.
- Enable feedback loops and lessons-learned discussions.
Impact Strategy Integration
- Support tracking of benefits realization and alignment to business strategy.
- Monitor cross-cutting dependencies and surface early signals of delivery failure or misalignment.
People & Culture
- Cultivate effective working relationships across teams.
- Demonstrate agility in adapting to shifting priorities.
- Contribute to a performance-driven and service-oriented project culture.
- Pursue professional development in project tools and governance.
Financial & Risk Governance
- Assist with budgeting inputs and maintain financial records.
- Monitor expenditure and flag variances.
- Support risk identification and maintain issue logs.
Competencies
- Microsoft Project or equivalent
- Excel (Intermediate to Advanced)
- PowerPoint and Word (Advanced formatting for PMO packs)
- SharePoint, Teams, or similar collaboration tools
- Experience with project dashboards, Smartsheet or similar tools is advantageous