CATHOLIC RELIEF SERVICES LESOTHO
PROJECT OFFICER – ICT4D MEAL
REPORTS TO: PROJECT MANAGER – MEAL
CONTRACT DURATION: 24 MONTHS
About Catholic Relief Services (CRS):
Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion, or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance, and peacebuilding.
In Lesotho, CRS plans and coordinates programs in three of Lesotho’s four dioceses, bringing public and private sectors together for community-based development. Our programs involve partnerships with stakeholders such as the Government of Lesotho, local non-government organizations (NGOs), international NGOs, public- and private-sector partners, and Church partners. Our current work in Lesotho focuses on livelihoods, climate change and natural resource management, emergency response, education, microfinance, HIV, and information and communications technology for development.
Job Summary:
As a member of the Bokamoso Ba Bana (3B) Education and Child Nutrition project team, you will monitor and report on all project activities in support of Catholic Relief Services (CRS) work serving the poor and vulnerable. Your thorough and service-oriented approach will ensure that the project consistently applies best practices and constantly works towards improving the impact of its benefits to those we serve.
You will support CRS and partner MEAL staff in their geospatial mapping and data visualization needs to support high-quality programs serving the poor and vulnerable. You will provide responsive, professional service and technical support to ensure efficient operation and use of the project database and information and communication (ICT) technologies.
Roles and responsibilities:
- Support the coordination and implementation of all assigned project activities as outlined in the detailed implementation plan in line with CRS program quality principles and standards, donor requirements, and good practices.
- Support the development of data collection methodologies, processing, and information management for the different project activities using ICT4D solutions;
- Provide ready access to data for real-time monitoring through data reports interfaced with dynamic graphics using cloud-based reporting tools and dynamic dashboards, to enable decision-makers to produce evidence-based reports.
- Produce informative and interactive project maps of high quality that highlight the geographic coverage and achievements of the different project interventions using approved mapping software.
- Build project-based staff capacity on data management and sharing protocols to ensure data privacy and data security standards are followed when collecting and disseminating information.
- Provide technical and troubleshooting support to project-based staff using project-promoted ICT4D solutions and project database;
- Document the best practices, lessons learned, and innovations in the use of ICT4D solutions (mapping and data visualization) for project learning and knowledge management.
- Support accountability through coordinating project evaluation activities and assisting partners in their efforts to collect and analyze project data per specified mechanisms and tools. Collaborate with local partner(s) to prepare reports per the established reporting schedule.
Preferred qualifications and experience
Education and Experience
- Bachelor’s Degree or equivalent experience in statistics, computer science, software engineering, information management, geo-information systems, or related area;
- Minimum three years of progressive experience in database management working with humanitarian and development assistance, preferably with an international NGO.
- Experience in database management using Microsoft Access, SQL Server, and Excel required.
- Experience in using mapping software such as ArcGIS is required.
- Experience in creating data visualization dashboards (e.g., Reporting services, Access, Zoho Reports, Dundas Dashboards, PowerBI);
- Experience in participatory action planning and community engagement.
- Has experience working with ICT4D in MEAL system (e.g., iFormBuilder) preferred.
- Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, and Outlook) required.
- Experience monitoring projects and collecting relevant data preferred.
Knowledge, Skills, and Abilities
- Strong analytical skills with a focus on detail
- Strong communication skills with the ability to communicate technical ideas and concerns in a non-technical manner.
- Ability to work effectively under stressful conditions.
- Demonstrated experience building ICT capacity with professional staff.
- Proactive, resourceful, and results-oriented
- Good relationship management skills and the ability to work closely with local partners and community members.
- Attention to detail, accuracy, and timeliness in executing assigned responsibilities.
- Proactive, results-oriented, and service-oriented
- Basic understanding of business analysis concepts and best practice
Required Languages – Fluent in both English and Sesotho
Travel – Must be willing and able to travel up to 60 %.
Agency REDI Competencies (for all CRS Staff):
Agency competencies clarify expected behaviors and attitudes for all staff. When demonstrated, they create an engaging workplace, help staff achieve their best, and help CRS achieve agency goals. These are rooted in the mission, values, and guiding principles of CRS and are used by each staff member to fulfill his or her responsibilities and achieve the desired results.
- Personal Accountability – Consistently takes responsibility for one’s own actions.
- Acts with Integrity – Consistently models values aligned with CRS Guiding Principles and mission. Is considered honest.
- Builds and Maintains Trust – Shows consistency between words and actions.
- Collaborates with Others – Works effectively in intercultural and diverse teams.
- Open to Learn – Seeks out experiences that may change perspective or provide an opportunity to learn new things.
Agency Leadership Competencies:
- Lead Change – Continually look for ways to improve the agency through a culture of agility, openness, and innovation.
- Develops and Recognizes Others – Builds the capacity of staff to reach their full potential and enhance team and agency performance.
- Strategic Mindset – Understands role in translating, communicating, and implementing agency strategy and team priorities.
Supervisory Responsibilities (None)
Key Working Relationships:
Internal: Project Assistant – MEAL
External: Partners
Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.
CRS’ talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.
CRS prioritizes candidates who are citizens/ permanent residents of the countries where we have CRS offices.
CRS is an Equal Opportunity Employer
Submission:
Please note that the position is only open to applicants who are Citizens of Lesotho. Interested candidates should submit a CV, cover letter, and certified copies of academic qualifications, no later than 16 August 2023 at 17:00 by email to [email protected] with the subject line: PROJECT OFFICER – ICT4D MEAL. APPLICANTS WILL NOT BE CONSIDERED IF THE SUBJECT LINE DOES NOT INDICATE THE POSITION. HARD-COPY APPLICATIONS WILL NOT BE ACCEPTED. ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED.
Please be advised that CRS requires its employees to treat all people with dignity and respect and to actively prevent harassment, abuse, exploitation, and human trafficking. Further, all successful candidates will be subject to a comprehensive background check, and their personal/professional references will be required to evaluate their behaviors related to the above safeguarding-related topics.