Program Quality Manager at CRS Lesotho

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Catholic Relief Services, the official international humanitarian agency of the Catholic community in the United States is currently recruiting for Program Quality Manager in Maseru, Lesotho. 

Job Summary:  

You will manage and provide oversight of the development and implementation of the Country Program (CP) programming for various projects, including MEAL components, ensuring effective systems and processes are in place that support high-quality programming advancing Catholic Relief Services’ (CRS) work in serving the poor and vulnerable. Your management skills and knowledge will ensure that the CP delivers high-quality programming and continuously works towards improving the impact of its programming. You will also provide support to the CP’s business development processes

Roles and Key Responsibilities:

  • Provide management, guidance, and technical oversight of new and existing projects within the CP throughout the project cycle to ensure project design, start-up, implementation and close-out are in line with CRS quality principles and standards, donor guidelines, and industry best practices.
  • Effectively manage talent and supervise key programming staff. Manage team dynamics and staff well-being. Provide coaching, strategically tailor individual development plans, and complete performance management for direct reports. 
  • Ensure timely and appropriate project expenditures in line with financial plans and efficient use and stewardship of project material sources.
  • Work with the Country Representative and Project Leads to ensure high quality reports are submitted on time for internal reviews and to donors.
  • Maintain the CP’s reporting calendar and work with project teams to ensure high quality reports are submitted on time for internal reviews and to donors
  • Provide leadership and support in the area of MEAL for the Lesotho country program in line with Catholic Relief Services (CRS) program quality principles, standards and MEAL Policies and Procedures, donor guidelines, and industry best practice including:
    •  Leading the development of program learning – identify opportunities for learning.
    • Facilitating the dissemination of promising practices and lessons learned to contribute to the agency knowledge management agenda.
    • Ensuring integration of innovations and best practices.
  • Contribute to the proactive pursuit of opportunities for new funding to ensure growth of the CP sector portfolio in line with agency, regional, and CP strategic priorities. Serve as the technical lead and technical writer to ensure quality proposals in per agency and donor standards. Contribute to budgeting and staffing plans and activities for proposals.
  • Oversee technical assistance and capacity strengthening activities for programming and MEAL staff and partner organizations to enhance program quality and impact.
  • Oversee the identification, assessment and strengthening of partnerships relevant to and the appropriate application of partnership concepts, tools and approaches.
  • Ensure timely and appropriate project expenditures in line with financial plans and efficient use and stewardship of project material sources.

Basic Qualifications

  • Master’s Degree in International Development, International Relations or related field. Additional experience may substitute for some education.
  • Minimum of 5 years’ experience in relevant field-based project management experience required, with preferably at least 2-3 years working in international development
  • Experience in managing moderately complex projects preferably with an international NGO, including MEAL components

Required Languages – Oral and written fluency in Sesotho and English

Travel – Must be willing and able to travel up to 25% to remote/mountainous areas

SUBMISSION

Please note that the position is only open to applicants who are Citizens of Lesotho.  Interested Basotho candidates should submit their CV and cover letter indicating salary expectations, no later than 19th November 2021 at 17:00 by email to [email protected] stating CRS-PQ MANAGER-LSO. If the subject line does not indicate the position, the applicant will not be considered. HARD COPY APPLICATIONS NOT ACCEPTED.  ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED.

Please be advised that CRS requires its staff to treat all people with dignity and respect and to actively prevent harassment, abuse, exploitation, and human trafficking. Further, all successful candidates will be subject to a comprehensive background check, and their personal/professional references will be asked to evaluate their behaviors related to the above safeguarding-related topics.

CRS’ talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

CRS is an Equal Opportunity Employer.

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