TITLE: Program Performance Improvement Officer
LOCATION: District
REPORTS TO: District Technical Advisor
Key responsibility:
The Program Performance Improvement Officer will be responsible for the provision of direct quality improvement support to the district and health facilities in implementing quality PMTCT, care and treatment, and TB/HIV program through usage of quality/performance improvement principles and methodologies. She/he will have the responsibility of supporting, coordinating and providing technical expertise for the implementation of high quality QI initiative in the district.
Essential duties:
- Support the districts and health facilities to maintain quality improvement programs for improving the quality of service delivery of PMTCT and care and treatment services provided by health care staff.
- Develop districts quality improvement plans and programs according to district needs.
- Working with the districts health management teams, health facility staff and EGPAF Districts Coordinators, facilitate formulation of functional Quality Improvement teams which have ongoing scheduled meeting measurable QI projects.
- Assist health facilities and districts with initiation of QI projects according to identified areas of weakness.
- Develop and monitor quality improvement indicators, carry out regular performance measurement at sites, oversee QI data collection, analyses QI data provide QI feedback to side staff and improve site performance based on the analysis and assessments indicators.
- Ensure regular quality improvement meetings take place at site level with the program officer and
- District staff responsible in attendance (reviewing data, flow charts and setting/following on action plans)
- To strengthen QI in existing health management structure.
- On-site training and mentorship of health facility staff on quality improvement methods.
- Ensure successful dissemination of QI information to each health facility.
- Perform other duties as assigned by the Program Quality Improvement Advisor
Knowledge, skills and abilities
- Prior experience implementing quality/performance improvement programs desirable.
- Comfortable working independently and developing new procedures and systems.
- Experience in developing and conducting training is desirable.
- Knowledge and experience in HIV and care, preference for clinical or nursing working experience.
- Experience with the public health care system in Lesotho.
- Good interpersonal skills.
- Must be willing to travel within Lesotho.
Required Qualifications
- University degree in clinical medicine or nursing (or proven equivalent experience).