Program Coordinator

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If this, is YOU, then Apply!

You are eager for exposure to- and experience on the program side of a global non-governmental organization. Although you don’t have a lot of experience in this field, you have a keen interest in public health and in HIV in particular. You are extremely well-organized, able to learn quickly and have an acute attention to detail. Project management is your middle name! In fact, you take great pleasure in completing your “to-do” list and probably love color coding your tasks. You work well in teams, can prioritize in the face of competing issues, remain balanced and efficient in the face of stress, while maintaining a good sense of humor. You are flexible and can excel in a constantly changing external environment like advocacy, that often requires frequent programmatic, financial and operational adjustments.

About ITPC and the Role

The International Treatment Preparedness Coalition Global (ITPC) is seeking a is Program Coordinator (PC) to join our global team. ITPC is a global activist network that fights for universal access to optimal treatment and diagnostics. As an issue-based coalition, ITPC uses HIV as an entry point to the right to health, partnering with affected communities across the world to address treatment access issues for diseases including diabetes, hepatitis C and hypertension. 

ITPC’s operational hub, in Johannesburg, South Africa, supports a small global (and remote) team to carry out our mandate to ensure that everyone in need of treatment can get it. The PC position places the successful applicant at the heart of efforts to improve the effective implementation of ongoing program activities in the global team. The successful candidate will form part of the global program team and be responsible for backstopping ITPC’s programs and assigned projects. The PC will also serve as a liaison between programs and finance/administration at ITPC to ensure the highest levels of program impact. This position reports directly to the Program Officer within the program team.

ITPC is conducting a global search for the Program Coordinator role. At the time of recruitment, this position does not have any supervisory responsibilities.
 
Job Summary

The Program Coordinator is responsible for ensuring all ITPC projects and program are efficiently managed and operates optimally to ensure program implementation and ultimate impact.  The Program Coordinator is a support staff critical to backstopping all project and programs by providing day-to-day coordination, updates, summaries, scheduling and other inputs as needed. This position offers an excellent opportunity for professional and career development within a reputable global NGO at the forefront of community-led interventions in the HIV sector. Although vast NGO program coordination experience is not required or expected, the ideal candidate should have exceptional skills in project management, administration and coordination, as well as communication.

Main Responsibilities
Provide project backstopping and management support, including:
Efficiently map (on a daily basis) workflow details of all ITPC projects
Work in tandem with finance point person to monitor budgets
Proactively alert team when adjustments need to be made to spending or specific line items due to donor requirements
Identify bottlenecks and solutions to project-related work as a part of the program team
Communicate effectively with program team on project workflow status and escalate critical issues in a timely manner
Schedule, coordinate (agendas, time zones etc.) and facilitate calls to ensure efficient workflow and that project milestones are achieved
Prepare and disseminate meeting notes for internal and project calls as needed
Contribute ideas, as appropriate, to project/program operations, interventions and strategy
Review, edit and format program reports before final submission

Provide general administrative support across ITPC programs: 
Maintain program calendar, send out updates and reminders as necessary on key events
Initiate and host scheduled conference calls, as required, through zoom or other conference calling systems
Maintain information of key ITPC contacts – board members, network members and grantees
Assist with logistical needs for meetings, conferences, and events including travel and hotel reservations
Assist in organizing travel for staff, as needed for key projects

Manage and supervise the workflow of consultants:
Oversee consultants
Track time and related billing
Maintain regular contact and monitor progress of their work as per their respective terms of reference/contractual obligations
Provide updates to Program and escalate issues as needed
Provide advice and respond to inquiries where appropriate
Process consultant invoices with appropriate approval
Write up evaluations for program supervisor review

Serve a liaison between program and finance and administration departments 
Support the procurement workflow for project tasks and consultants
Prepare documents for approval
Salesforce entries and tagging
Bottleneck and triage
Communication internally and externally as needed
Support ITPC’s small grants initiative (serving as link between Finance, Program, Network members and Sub-grantees):
Collect, review, and finalize packet of documentation necessary for Finance to process small grants
Liaise with network members and grantees to conduct due diligence and quality control for grants management
Update all grant management forms and keep track of all reporting deadlines
Trouble-shoot grant-related issues

Executive-level support
As needed, schedule calls and carry out administrative tasks for Executive Director and/or other strategic focus area Leads

Skills and Competencies
Ability to manage competing tasks, prioritize and produce high-level accurate output consistently
Focused and versatile team player that is comfortable under pressure; ability to work on own and within various teams
Foster and maintain harmony among projects and between program & finance staff
Be proactive, display initiative and be a critical thinker
Be a champion for compliance, honesty and integrity
Comfort with numbers and ease working in multiple currencies
Structured and process driven
Consistently demonstrate high levels of professionalism, integrity, and ethical values
Social media competency as plus (Facebook, LinkedIn, Twitter and Instagram)
Strong written and oral communication (including presentation) skills in English is required. In addition to English, the ability to work in another language is a plus
Comfort working collaboratively both in-person & virtually (using Zoom, Slack, Teams, and other tools)
Excellent interpersonal skills and ability to work with colleagues from different cultural backgrounds and perspectives (teams embedded in different cultures/countries)
Qualifications and Experience
Bachelor’s Degree in International Health/Development, Public Policy, Economics, or another related field
At least five (5) years of relevant experience in lieu of Bachelor’s Degree.
Excellent research and analytical abilities and quantitative skills
Strong written and oral communication skills in English
High levels of organization and attention to detail
Sound judgment and initiative
Robust ability to multi-task
Ability to work independently in a flexible and virtual NGO environment
Proficiency in using Microsoft Office, particularly Outlook, Word, Excel, and PowerPoint
Fluency in at least one relevant language other than English (especially French) a plus
Compensation
 
This is a full-time position with an annual salary and benefits range of USD $28,000 to $32,000 commensurate with experience and qualifications.
 
Application Process

ITPC has retained People Scope to handle the recruitment process for this position.

Apply via email with your cover letter (1 page) and resume (no more than 5 pages) to [email protected] with the Subject: “ITPC Program Coordinator Application: LAST NAME, FIRST NAME”.
ITPC is looking to fill this post urgently, and therefore you are encouraged to apply quickly. Applications will be accepted up to the 19th of November 2021, 5:00pm South Africa time. Only short-listed candidates will be contacted.
 
Persons living with HIV are strongly encouraged to apply.
To learn more about ITPC please visit: www.itpcglobal.org

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