Professional Services Administrator

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Nal’ibali (isiXhosa for “here’s the story”) is a national reading-for-enjoyment campaign. It seeks to spark and embed a culture of reading across South Africa, so that reading, writing, and sharing stories – in all South African languages – is part of everyday life.
 
Job Overview: The Professional Services Administrator (PSA) will have 3 main areas of responsibility: 1) managing the reception area and providing general office co-ordination, 2) Provide HR support to the HR Specialist, and 3) Assist the Professional Services Team with adhoc general admin support.
 
Key Responsibilities:
 
1. Reception and office co-ordination:
Answer incoming calls, supply staff contact details when necessary and email messages when applicable
Greet visitors and offer hospitality
Arrange tea, coffee and snacks when required for meetings
Manage Boardroom setup for meetings
Ensure that Reception area is kept clean and tidy
Ensure that COVID-19 safety policies are adhered to at the office
Support distribution related calls and data capturing
2. General HR Support
Screening of CV’s and shortlisting candidates
Schedule and conduct interviews for junior positions
Conduct reference checks including MIE Check/SAPS follow up
Prepare offer letters and employment contracts
Schedule orientation and prepare orientation packs
Creation of employee files with relevant employment details
Drive the organisation’s wellness and Values & Behaviours initiatives
Administer and monitor staff development and reporting
Support Performance Management processes and training
Administer payroll supporting documentation
Prepare UI19’s and salary schedules for leavers
Leave administration and reporting
Administer and support remuneration initiatives
3. Professional Services Ad hoc General Admin support 
Schedule meetings, minute-taking and notes
Assist CFO with ad hoc admin support
Qualifications/Experience/Knowledge/Skills required:
A human resources diploma or related qualification, or minimum 1-2 years’ administration experience
Experience in the NGO/development sector advantageous
Able to engage in meaningful negotiation and resolution
Excellent verbal and written communication skills
Display excellent organisational skills
Excellent attention to detail
Good time-management skills
Professional telephone etiquette
Ability to multi-task in a fast-paced environment
Able to use Microsoft Outlook, Excel and Word
Able to handle confidential information with discretion
Warm, welcoming and professional in engagement with staff and office visitors
Criteria:
Must be available immediately
Must be based in Cape Town and work from the office in Kenilworth
Should you meet the above requirements and criteria, please email your motivational letter and CV to [email protected] with your name and surname, position title on the subject line, (e.g. Joe Soap, Professional Services Administrator).
  
Feedback will be provided to shortlisted candidates only.

For more information, please have a look at our website www.nalibali.org.

Please quote the source of this advertisement in your application – NGO Pulse Portal

For other vacancies in the NGO sector, refer to www.ngopulse.org/vacancies

If you do not hear from us by 31 January 2022, please consider your application unsuccessful.

Please note: By applying for this role and supplying the necessary details, you hereby grant us permission to apply for the necessary background and criminal checks. This will be done in a confidential manner, and solely for the purposes of verification.
 

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