Professional Learning Facilitator

Our Customer Success team is seeking an experienced Professional Learning Facilitator to deliver effective and engaging professional learning sessions to our customers. In addition, this person will be responsible for articulating best practices around onsite facilitation, coaching, and updating the current internal training program to reflect those. The Professional Learning Facilitator will be involved in internal training held three to four times a year and will be instrumental to certifying others within the customer success team with onsite facilitation of learning.

This is a remote, work from home opportunity specific to the Salt Lake City, UT region.

Responsibilities :

• Facilitate professional learning sessions for our educators primarily in the Salt Lake City, Utah area and when needed, across the country
• Participate in on-boarding and ongoing internal training of our product
• Work collaboratively with the Director of Professional Facilitators to ensure the delivery of successful, engaging and effective learning experiences
• Collaborate with implementation managers to understand the intention behind each session and customize as needed
• Collaborate and advise the Learning and Development team as they develop materials for onsite use
• Review survey data and apply the feedback toward professional growth
• Complete post-learning experience report within specified time frames
• Enhance the existing internal training program by adding additional tasks/information and actively coaching those going through the training
• Facilitate quarterly calls with other national facilitators to share best practices
• Stay abreast of the latest research in the area of delivery and share those with others within our organization

All About You

• Bachelor’s degree in education required. Master’s degree preferred
• At least 5 years of teaching experience with primary education (K-3)
• At least 2 years of literacy and/or instructional coach experience, providing professional Learning experience to Adult Learners
• >2 years ESL Instruction preferred
• Superior facilitation, active engagement, and presentation skills
• Strong ability to motivate k-12 educators, read the audience and manage time
• Familiarity with adult learning required
• Experience working with English as a Second Language students preferred
• Exceptional written and verbal communication skills
• Flexibility with delivering learning sessions early in the morning and late in the evening
• Organized and ability to multitask
• Ability to travel nationally as needed