Dow combines the power of science and technology to passionately innovate what is essential to human progress. The Company is driving innovations that extract value from material, polymer, chemical and biological science to help address many of the world’s most challenging problems, such as the need for fresh food, safer and more sustainable transportation, clean water, energy efficiency, more durable infrastructure, and increasing agricultural productivity. Dow’s integrated, market-driven portfolio delivers a broad range of technology-based products and solutions in high-growth sectors such as packaging, infrastructure, transportation, consumer care and electronics.
Operates assigned equipment or areas of the Plant. Performs and reports on operational related activities per the Operations Dashboard (OPD)-Tasks List. Utilizes operations knowledge and experience, to proactively operate the plant in a safe, reliable and optimal manner. Works with Shift Team members to efficiently anticipate and resolve unplanned events within the capabilities of the shift team and effectively escalates issues that cannot be resolved to the appropriate support roles. May provide training to less experienced operators. Requires established basic technical skills to perform a range of routine work activities using existing processes and methods. Note: Operator Progression is managed at the site level.
Responsibilities / Duties
Follows Operating Discipline policies, principles, procedures, standards and practices to ensure safe, reliable and efficient operation of assigned plant areas. Ensures adequate operating discipline is available for all planned and unplanned activities.
Operates and field checks process equipment. Monitors process conditions, key performance metrics, equipment and control systems and makes appropriate decisions to maintain and/or achieve desired rates and conditions aligned with Plant/Site/Business goals.
Performs scheduled operational and related tasks and tasks that arise as a result of resolving unplanned events.
Works with shift team members and other shift teams to leverage skills and knowledge to balance workload ensuring assigned tasks are completed by due dates.
Conducts effective shift relief, as defined in facility specific operating discipline and tools, to ensure effective communication and handoff to arriving shift team.
Maintains qualification in assigned areas, per facility policy, and completes training goals in a timely manner. This includes using discretionary time to address skills and knowledge gaps.
Mentors and trains new and existing operations personnel on process operation, troubleshooting and the use of operating discipline in alignment to plant’s training process.
Performs Immediate Response activities, as assigned.
Initiates and documents preliminary investigations according to plant specific process/criteria and participates in formal and informal Root Cause Investigations for events involved in or by request.
Tracks and utilizes the plant’s key performance metrics on shift that are applicable to the Operating the Plant role to optimize operations and identify improvement opportunities. Uses process knowledge and skills to make improvements in plant performance and operating discipline. Proactively identifies improvements and opportunities utilizing the facility improvement processes, appropriate management of change processes and communication tools.
Performs Autonomous Maintenance, including minor repairs and preventative maintenance, utilizing appropriate policies, procedures, processes and disciplines. Note: Subject to local agreements.
Critical Success Factors
Demonstrate the highest ethical, quality and safety standards
Demonstrated a good understanding of the Life Critical Standards and applicability
Personal values aligned with DOW expectations in respect for people
Strong self motivation, excellent communication and strong interpersonal skill, i.e. being open minded, inquisitive, creative, flexible, strong adaptability, analytical persuasion skills as well as customer focus are essential
Technical knowledge of the physical, chemical, and work processes involved in achieving business objectives
Computer proficient ( Ms Projects, Ms Excel, MS Word, MS Power Point)
Educational & Experience Requirements
Matric with Mathematics & Science or NQF level 3 or 4 Plant Operations or S4 Chem. Eng.
At least 2 years of experience in manufacturing facility (working shifts)
Experience working in multifunctional teams and collaborating for superior results
Demonstrated leadership skills are strongly valued
Proficiency in English – speak, read and write
As part of our dedication to the diversity of our workforce, Dow is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career.
A robust total rewards program, including: competitive base pay, variable pay that rewards individual, team, and Company performance, and comprehensive benefits
On-going learning opportunities within a diverse, inclusive and rewarding work environment
Career experiences that can span different Dow businesses and functions with opportunities for personal and professional growth
The chance to work within a global company and interact with colleagues from around the world
Opportunities that spark your imagination and ignite your passion to help others
Dow (NYSE: DOW) combines one of the broadest technology sets in the industry with asset integration, focused innovation and global scale to achieve profitable growth and become the most innovative, customer centric, inclusive and sustainable materials science company. Dow’s portfolio of performance materials, industrial intermediates and plastics businesses delivers a broad range of differentiated science-based products and solutions for our customers in high-growth segments, such as packaging, infrastructure and consumer care. Dow operates 113 manufacturing sites in 31 countries and employs approximately 37,000 people. Dow delivered pro forma sales of approximately $50 billion in 2018. References to Dow or the Company mean Dow Inc. and its subsidiaries.