Job Description
To provide insights, input and analysis into product pricing, revenues, costs and account profitability on products offered to grow market share profitability.
- Control expenditure and identify process improvements to contain and reduce costs
- Creates solutions to meet customer demands
- Deliver internal and external customer service excellence through adherence to quality service standards
- Manages risks in own area of responsibility
- Ensure development and continuous value add improvement to operational processes
- Compile financial reports that adhere to financial reporting guidelines as set out by FirstRand
- Track product profitability and detailed tracking of the entire income statement by understanding of all the levers of profitability and executing appropriately to pull these levers Develop actionable plans to drive up Non-Interest Revenue and transfer pricing expenses by understanding transactional behaviour, and driving changes in this base to reduce channel costs
- Work with the various channels to drive sales and reduce costs of servicing customers
- Assist with annual price review process by doing pricing and revenue enhancement and detailed analysis of transactional and customer data to provide insight into pricing strategies
- Understand, maintain, and assist with the enhancement various pricing and product systems and processes
- Determine product and system gaps and work with the Projects and Operations team to resolve these before customers complain
Job Details
Application Closing Date: 19/07/24
All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.