Job Purpose
- Assist the organisation in identifying and quantifying opportunities and problems through the intelligent analysis of its processes, organisational design and strategy.
Key Responsibilities/Accountabilities
- Direct, execute and deliver the design and implementation of practical solutions using structured processes and project management disciplines.
- Prepare process designs to support proposals and projects for the relevant Business Units.
- Understand, analyse and propose business architectures aligned to the organisational strategies, which includes enterprise entities, value streams, business use cases and workflow models
- To assess and propose capacity management framework based on organisation design and architecture
- Develop and get consensus on a process roadmap, which includes tactical, short, medium and long term process execution imperatives enabling improvement in process performance year on year (YOY).
- Responsible for process performance management of the process under management.
- Ensure execution, monitoring, tracking and reporting on end-to-end process performance. Ongoing management of the business processes within the organisation to achieve a (year on year) YOY improvement in process performance. Monitor, track and report process performance (using dashboards).
- Implementation of enterprise continuous improvement projects to deliver the agreed financial benefit within the timeframes stipulated.
- Promote process-thinking and action. This means creating an awareness of the importance of business process and process thinking within the organisation and building the process team through the development of appropriate knowledge, ability and attitudes of the process team members.
Preferred Qualification and Experience
- BComm (Information Systems, Management or Accounting), Degree in Operations Management. Certification in Project Management as an added advantage.
- Six Sigma Green belt
Knowledge/Technical Skills/Expertise
- Establish and manage budgets, including cost estimations
- IS results orientated
- Possesses leadership skills; strategic thinking, people management and adaptability
- Process Analysis, Process Redesign and reengineering, Leadership, people management and adaptability. Exposure to internal Bank process redesign as an added advantage
Apply here!