PFSA: Donor Administrator

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Peninsula School Feeding Association (PFSA), an established Non- profit organisation. 3 out of 4 children go to school hungry every single day. Without the right nourishment they can’t concentrate in class, battle to retain information and have terrible stomach cramps. But now you can make a difference.

PFSA seesks to appoint a Donor Administrator to be based in Cape Town (Philippi).

Reports to: Fundraising Manager.

The purpose of the position is to be responsible for building and maintaining relations with all potential and existing donors. The successful candidate would be highly organised and an efficient administrator, with a proven track record of working on customer relation management systems and has a passion for working with people. If you are meticulous, customer orientated, a good communicator and motivated to make a difference in the non-profit sector, this position might be suited to you.

Responsibilities:
Following up with donors via email, by telephone and via face-to-face engagement
Reconciling donations
Managing donor profiles, communications and reports on the CRM system (Salesforce)
Supporting the planning and organisation of donor functions
Receiving donors at the organisation’s offices and responding in a timely and professional manner to all donor-related enquires
Sourcing additional individual and corporate donors
Preparing and submit new grant applications
General administrative duties
Writing of minutes for meetings
Processing debit order donations
Managing events, and
Managing the database of donors.
Requirements:
Excellent administration skills
Solid experience working with a CRM system (Salesforce experience would be an advantage)
Experience with reconciling payments for an organisation
Tertiary education will be advantageous
At least 3 years’ experience working with internal and external stakeholders
Work experience in a customer service/ sales roles for at least 3 years
Experience with Database Management
Technically savvy (most administration is done online)
Have an unendorsed driver’s license and own vehicle.
Skills and competencies:
Excellent written and verbal communication skills
Excellent customer service skills
Problem-solving abilities
Relationship building
Initiative and Influencing skills
Attention to detail, meticulous
Planning and organisation skills

They offer:

A supportive working environment and a structured remuneration package offered.

Candidates who have not received a response within two weeks of the closing date should assume that their application is unsuccessful.

To apply please submit your cv and salary expectation to [email protected]

PFSA reserves the right not to fill this position.

For more about Peninsula School Feeding Association, refer to www.psfa.org.za

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