PFM Channel & McD Customer Senior Manager

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Function Related Activities/Key Responsibilities:

  • Responsible for the definition of Petrol Stations winning channel plan ensuring alignment with commercial strategy guidelines in terms of opportunity, targets, Occasion, Brand, Package, Price and Channel, promotion, commercial practice and Level of Service per category. Responsible for KPI’s such as Share of Value and Net Sales Revenue algorithms in Petrol Station channel.
  • Ensure specific guidelines for strategy deployment in prioritized customers within Petrol Station channel to ensure bottler alignment in negotiations regarding terms, conditions and tactical grid. Ensure methodology for pay for performance evaluation and realization.
  • Manage customer portfolio according to relevance, collaboration level and define level of interaction with Coca Cola and bottler.
  • Lead South Africa McDonald’s relationship being full accountable of customer’s P&L by managing whole value proposition for customer (Supply chain, negotiation, program development and relationship building)
  • Lead bottler and customer integration in Petrol Stations accounts such as Engen and Shell.
  • Consult bottler in customer management and alignment to channel plan in customers such as Total, Sasol, Caltex and BP.
  • Lead customer capability building in bottler counterpart by defining basic curricula, tools, processes and routines to ensure expanded value relationships and innovation.
  • Define, track and adjust Petrol Station Channel plan with major customer specs for Strategic Business Plan and Annual Business Plan ensuring alignment with commercial strategy guidelines and capitalizing on marketing assets and initiatives.
  • Aligns bottler channel and customer plans to overall channel strategy definition. Tracks deployment and ensures pay for performance principles.
  • Lead customer plans for Engen and Shell and keeps performance tracking..
  • Participates in evolved CMF bringing strategic and long term vision to define specific corridors to collaborate with bottler.


Education Requirements:


Related Work Experience:

  • 8-10 years of leadership experience in Commercial planning and commercial execution with strong skills in Road to Market / Value to Market, Innovation and Channel strategy.
  • Thought Leadership – ability to generate new ways of thinking about our business and identify innovative ways around effective and efficient ways to reach the right consumers
  • Proven system knowledge including Road to Market and Customer, deep understanding of the complexities of the System such as bottler economics and system leverages, processes and tools in order to optimize solutions with our customers across channels
  • Solid analytical and conceptual skills and ability to think from planning to execution and solid system commercial and brand management
  • Solid Data Interpretation skills – ability to understand complex data and ability to explain to Customers, Bottlers, etc. in a way that is meaningful to their business needs.
  • Desirable to have candidates with Bottler experience.


Functional Skills:

  • Customer management
  • Financial proficiency. Knows how to read and impact P&L and balance sheets.
  • Shopper and consumer marketing knowledge.
  • Builds a healthy and efficient network across major stakeholders to ensure best practice sharing and common learning.
  • Strategic Planning and Project Management Skills.


What We Can Do for You:

You will be part of the Africa Customer & Commercial team where teams are the new heroes and our leaders are inclusive orchestrators. Together, in pursuit of our Company Vision to craft LOVED BRANDS, done SUSTAINABLY, FOR A BETTER SHARED FUTURE, we will:

  • Make our CULTURE Code inevitable
  • Build winning CAPABILITIES
  • Change the DNA of our organization to becoming ADAPTABLE

We are doing our best to create a seamless candidate experience for you as you apply for roles within the company. Due to the high volume of vacant positions, the recruitment process may take longer than usual and there may be a longer delay between application and interview. We appreciate your patience.


Our Purpose and Growth Culture:

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.

Apply here!

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