We are looking for some great people who love helping our customers. You should enjoy
making people smile, their day a little brighter and have a passion for our products. This
position is remote and we are offering a fantastic part-time, 25 hours per week, Digital Customer Service Representative (email and chat) position with flexible hours between 3pm-11:30pm CT.
If helping people makes you feel all warm and fuzzy inside, then this position might just
be for you. We need go-getters with servant’s hearts to work answering inbound emails
and chats from our customers. These will vary from helping customers with sales, to
seeing where a shipment is, researching when something did not go great, or handling
general complaints.
We want your personality to shine through. You will be given the freedom to make
decisions on helping our customers or making sales in a way that works best for you.
You will not have a rigid script, though we will ask you to implement upsell wording at
times and to get creative in offering these on your own. You will have a full support
team ready and willing to help you out when needed!
The ideal candidate will possess exceptional communication and writing skills and
must be able to think outside of the box to provide our customers with unique solutions.
Successful candidates will also have excellent time-management skills and the ability to
multitask. Since sometimes in any customer service or sales position, we might get not-
so-happy people, it’s important you can handle these interactions with empathy and not
take it personally! Relationship building and sales experience are essential for this
position.
Click on our sites below to learn a little more about us and watch our video to see if you
would be a great match for 4Patriots/ Patriot Health Alliance!
https://4patriots.com/pages/about-us
patriothealthalliance.com
MUST LIVE IN ONE OF THE FOLLOWING STATES TO BE CONSIDERED:
Wisconsin
Florida
Idaho
Ohio
Georgia
Virginia
Tennessee
North Carolina
Pennsylvania
Nebraska
Utah
To Apply:
Use the link through Indeed. Please include a brief cover letter stating which state you
live in, that you can pass a background/credit check and after watching our video
above, why you would be a good fit.
IMPORTANT!! – MUST be able to pass a background check, including a credit
check. (No bankruptcies in the last 7 years, no collections in the past 12
months for $2500 or more in NON-medical debt, no major collections, etc.)
Who We Are:
This isn’t your typical digital customer support center. We are a team that works
together as a family and treats our customers the same. We specialize in two areas:
- Disaster preparedness, helping others become self-reliant
- Our health supplement and product line, helping others to live a healthier, vibrant and longer life!
Each day you will be helping our customers do so by showcasing our products and being the voice for our
company. Our Number One Priority is to treat each customer or potential customer the
way we would like to be treated.
If this sounds like you and something you would LOVE to do, please see below and
apply!
Awesome if you have:
– Customer service/call center experience, and actually love to help!
– Exceptional writing abilities to provide clear and empathetic customer support through email and chat.
– Requires intermediate software and computer knowledge, strong Web/system
navigational experience, and the ability to pick up new technology quickly
– Ability to think critically and use problem-solving skills to identify the root issues
of problems
– Ability to work independently, adhere to work schedule and manage regular
duties with minimal supervision from home
– Participate in individual and team training and meetings to ensure knowledge is
up-to-date
– Ability to understand products at a consumer level
– Must be able to efficiently manage multiple projects and tasks at the same time.
– Web camera for video calls/team meetings.
– Ability to undergo and pass a background/credit check
Job Snapshot:
Location: REMOTE (Must live in one of our approved states)
Job Type: Hourly – Part Time
Starting Pay Rate: $14.50 per hour
The schedule can vary, but current need is 2nd shift (evenings). Must be able to adapt and
change schedules if needed based on business needs. Must be able to work either Saturdays or Sundays. Flexible hours between 3pm -11:30pm.
To Apply:
Please include a brief cover letter stating which state you live in, that you can pass a background/credit check and after watching our video above, why you would be a good fit.
Job Type: Part-time
Salary: $14.50 /hour
Experience:
- call center: 1 year (Preferred)
- sales: 1 year (Preferred)
- customer service: 3 years (Required)
Additional Compensation:
Work Location:
Benefits:
- Health insurance
- Dental insurance
- Vision insurance
- Retirement plan
- Paid time off
- Work from home
- Parental leave
- Professional development assistance
- Tuition reimbursement
- Other
Work environment:
Communication method(s) used:
Hours per week:
Typical start time:
Typical end time:
Job Duties:
- Answer incoming customer inquiries
- Collaborate with management teams to stay updated on new products, services, and policies
- Record customer information within our customer service database
- Engage with clients in a friendly and professional manner while actively listening to their concerns
- Offer support and solutions to customers in accordance with the company’s customer service policies
- Other duties as requested
This Job Is:
- A job for which military experienced candidates are encouraged to apply
- Open to applicants who do not have a college diploma
- A job for which people with disabilities are encouraged to apply
Schedule:
- Monday to Friday
- Weekends required
- Night shift
Company’s Facebook page:
- https://www.facebook.com/4Patriots/
Benefit Conditions: