Position: Operations Manager
Location: Maseru
Company Description
Dust Busters (Pty) Ltd is a cleaning, laundry and footwear cleaning service company serving businesses and homes across Lesotho since 2013 and in South Africa since 2021. Our operations are pillared on providing premium and bespoke cleaning, laundry and footwear cleaning services for individuals and businesses of varying sizes.
Our Values
- Quality
- Professionalism
- Convenience
- Trustworthy
Job Description
Preferred candidate must have 2+ years of management experience, excellent computer skills, strong business & marketing skills, and currently live in Maseru.
Job Description:
This person will be responsible for managing accounts we perform cleaning and laundry services for. This includes performing inspections, interviewing and hiring staff for open positions, providing feedback to employees, developing a professional relationship with customers and identifying / selling add on services as needed. Other duties will include but not be limited to the following.
- Maintaining adequate cleaning supplies at all accounts.
- Managing labor cost.
- Managing supply cost to.
- Fill in work as needed.
- Assisting with special projects.
- Operating and monitoring service requirements for a company vehicle.
- Training new staff.
- Increase brand awareness and drive sales growth
- Development and management of the departmental budget to achieve revenue and profitability goals
- Ability to interact effectively with executives, co-workers, and all outside rep’s and or vendors.
- Track and report updates on staff’s productivity
Qualifications
- Previous Management experience.
- Excellent customer service skills.
- Self-sufficient.
- Reliable.
- Good Driving record and maintain a Driver’s License.
- Clean background as background check back to age 18 will be required.
- Excellent problem solving skills.
- Excellent skills motivating and managing upwards of 10 employees.
- Monitor company phone as needed.
- Strong business and marketing experience in B2B and B2C markets
- Computer skills to include: Microsoft Word, Excel, Outlook, and Power Point
- Ability to speak clear and effectively for public speaking events, presentations, key customers meeting, and engagement with executive management
- Both sales and marketing management experience at a senior level
This position reports directly to the CEO.
Candidate must be highly coach-able, skilled multi-tasker, and able to manage team to meet or exceed company’s growth & profitability.
EDUCATION
Bachelor’s degree (B. A.) in commercial studies
Interested and qualifying candidates should email CVs and motivation letter [email protected]. Applications close on or before 6th May 2022 at 17:00 pm.
Please follow the link below for full job description details.
https://drive.google.com/file/d/1bNn48GJ7Zhx213-YmY2kckd6FiDYLcug/view?usp=sharing