DEPARTMENT : TRAFFIC AND TRANSPORT
POSITION : OPERATIONS MANAGER
GRADE : I
RESPONSIBLE TO : TRAFFIC COMMISSIONER
JOB SUMMARY
Under the General Supervision of the Traffic Commissioner, the Operations Manager is responsible for the department’s operational matters and implementation of the National and Regional Transport Policies, Plans and Legislation.
MAIN DUTIES AND RESPONSIBILITIES
1. Facilitate formulation of policies, plans and legal framework for proper regulation of road transportation.
2. Liase with Police and Operators (passengers and goods carriers) on issues of law enforcement and interpretation, Settlement of Disputes as well as matters of Mutual Interest.
3. Protect national transport policy position and interests in deliberations and recommendations on Regional and International Transport matters including Transit issues within the context of SACU Memorandums of Understanding (SACU-MOU).
4. Improve direct link and contact with the outside World through Uniformity of Transportation Standards, Codes, Axle Loads, etc.
5. Secure equitable share of the Road Transport/ Traffic between Lesotho and neighbouring countries especially RSA.
6. Provide strategic and expert advice to Senior Management on regulations pertaining to transportation including routs Permits, Licenses, Fares and Competition.
7. Prepare and negotiate fair and favourable Transit Requirements between Lesotho and other SACU Member States.
8. Maintain close cooperation and liason with Private Carriers to ensure compliance to transportation regulations.
9. Update Members of the Public on the applicable National and Regional Traffic Signs, Driver Behaviour and Vehicle Dimensions, Axle Loads, etc.
10.Facilitate and participate in the Harmonisation of Regional Transport Laws and Road User Charges.
JOB SPECIFICATION:
EDUCATION AND TRAINING:
Masters in Transport Management/Public Administration/Management, LLM plus two (2) years relevant experience in Traffic and Transport matters.
OR
Post Graduate Diploma in Transport Management, LLB or Public Administration/Management plus three (3) years relevant experience in Traffic and Transport matters.
OR
Bachelor’s Degree in Transport Management, Law or Public Administration/Management plus five (5) years relevant experience Traffic and Transport matters.
KEY COMPETENCIES
1. Proven Leadership and Management skills
2. Acute Decision-Making and Problem-Solving skills
3. Results — Driven Orientation skills
4. Strong Negotiation and Persuasive skills
5. Effective Communication and Listening skills
6. Strong Emotional Intelligence and positive Interpersonal skills
ADDITIONAL SKILLS AND KNOWLEDGE
• Knowledge of Road Traffic Legislations within SADC, COMESSA and
EAST AFRICAN COMMUNITY and other Model Laws in the Tripartite, Transport and Transit Facilitation Programme (TTTFP), the SACU MOU, the SADC Protocols and the UN Charter will be an added advantage.
RESPONSIBILITY
For work of others
The task requires responsibility for ensuring that policy guidelines and procedures are adhered to.
For effect of Errors: The task requires considerable concentration, accurate calculations and firm enforcement of relevant legislation, instructions and guidance.
Safety of others: The factor is minimal but must be taken into consideration in the case of site visits.
COMPLEXITY
Authority for decision making — The task requires ability to make decisions concerning day to day activities of the department as well as approving annual work plans of the sectional heads of the department.
Problem Solving- Requires proven skills and ability to solve problems or seek guidance from the Traffic Commissioner or other senior appropriate staff. There is also a requirement to handle and solve or seek guidance on problems of staff within his/her management/
Supervision Received — Incumbent is accountable to the Traffic Commissioner and is guided by the Lesotho Constitution, Public Service Act and the Public Service Regulations.
Change Management
The task requires a proven ability to champion, inspire and deliver change and continuous improvement in results focused environment.
Knowledge Management
The incumbent is to ensure that knowledge and information is recorded, shared and utilized to the benefit of all.
Dexterity — The incumbent will require dexterity in understanding and handling figures.
Contacts
The job requires the incumbent to make contact with:-
-Traffic Commissioner: To report progress on operational issues
-Heads of Sections: to discuss operations, progress, challenges and solutions
-Stakeholders: to discuss operational issues and to resolve disputes
Mental Effort – The incumbent should be a strategic thinker, problem solver and analytic in order to solve operational matters
Physical effort-This factor is very minimal for this position
Emotional efforts-The incumbent should have patience, emotional intelligence and empathy in order to prevent and if necessary resolve work related problems among staff in his/her management as well as the public.
WORKING CONDITIONS
Unfavorable conditions- This factor is considered minimal in the job.
Hazards – This factor is considered minimal in the job
NB: ONLY SHORTLISTED APPLICANTS WILL BE CONTACTED.
Applications on relevant forms of G.P 104 for serving officers and GP 103 for job seekers duly accompanied by certified copies of National Identification Document (ID), Educational Certificates, Transcripts and C.V’s etc should be hand delivered to HUMAN RESOURCES DIVISION AT THE MINISTRY OF TRANSPORT:
NOT LATER THAN WEDNESDAY 16TH DECEMBER. 2020