Operations Director

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By 2023 PSI SA Health Solutions will be a preferred partner to domestic and international organisations, both public and private, in generating market insights and leveraging those to co-create solutions that respond to consumer and stakeholder needs and preferences, in areas including universal health coverage, health system strengthening, primary healthcare, e-health, and assisted self-care. 

Your contributions
Member of the executive management team of PSI SA Health Solutions with specific responsibility for operational excellence, risk management, risk mitigation, fraud prevention, process standardisation and continuous operational improvements
Supervise, mentor, coach, and drive performance members of the operations team, including of procurement, fleet, facilities, risk management, security and information technology
Ensure integration of diversity, equity, and inclusion principles in all aspects of team management and operations practise
Promote interdepartmental efficiency across systems and processes, where applicable.
Company Information Officer
Serve as one of two Deputy Information Officers with responsibility for ensuring that the organisation complies with the POPI Act.
Operational Excellence
Serve as main contact point with the global Operational Excellence (OpEx team)
Ensure implementation of key annual OpEx annual priorities, as agreed with the Country Representative and the Chief of Programme, relevant to the Operations Department
Catalyse OpEx priorities to relevant departments across PSI SA Health Solutions.
Measure the impact of OpEx with well-defined quantitative and qualitative metrics developed in collaboration with the global head of OpEx and the Country Representative
Procurement Team Management
Supervise the design, development, and execution of the annual procurement plans for all goods and services deemed necessary for the implementation of the programmes.
Lead the annual review of all external suppliers.
Oversee the transaction records for audit and donor compliance purposes.
Facilities management, administration, supply, and logistics management
Update the Operations Handbooks annually and develop procedures where needed.
Facilitate organisational insurance requirements for staff, Board of Directors, and assets.
Manage contractual and rental negotiations as part of facilities management.
Manage inventory and assets with a view to safeguard and effectively manage risk.
Supervise supply and logistics interventions to meet organisational needs.
Safety and security management
Mentor staff across departments to ensure a safe working environment across the organisation.
Mentor staff across departments to monitor compliance to statutory operational health and safety regulations.
Report security incidents to the global security team.
Update the Security Handbook annually and develop procedures where needed.
IT operations management
Mentor IT staff to ensure that the organisation fulfils its IT needs
Liaise with global IT on access for the functions needed by the local IT team

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