Go for Gold is an award-winning education to employment public-private initiative. We have an internationally recognised four-phase programme that aims to educate young people by tackling the skills shortage in the Engineering and Built Environment and related sectors, while simultaneously addressing youth unemployment. We have partnered with various stakeholders to achieve this by using an innovative and collaborative approach.
Go For Gold seeks to appoint Operation Manager to be based in Cape Town.
The role of the job is Working in a small tight-knit team, driven to fulfil the organisations visions and mission. You would be reporting to the Managing Director. The Operations Manager is responsible for building and executing the operations of Go for Gold to maximise impact.
Responsibilities:
Operations:
Fine-tune current operations systems to support the implementation of Go for Gold’s Mission;
Contribute operations information and recommendations to strategic plans and reviews;
Work closely with the Managing Director to set and/or implement policies, analyse and improve organizational process and workflow, employee and space requirements, implement changes and to follow through with implementation;
Set up lean and effective meeting systems for tactical and strategic decision making;
Oversee Report including data collecting for reporting including program feedback, testimony and harvesting information for M&E;
Build and grow feedback loops to document and disseminate the impact of programs to staff, the Board and our Funders;
Work closely with staff to ensure smooth role out of all operations, planning, documentation and event co-ordination;
Manage and develop the weekly internal communications to Go for Gold’s staff (Weekly bulletin);
Updating Managing Director about any deviations, dangers and risks to Go for Gold;
Daily reporting on responsibilities to Managing Director
Human Resources:
In partnership with the Managing Director recruit and manage staff;
Liaise with HR consultant to ensure compliance with BCEA and common labour relations act etc;
Manage all staff through clear contracts and performance appraisals, KPI’s and SOP’s;
Promote regular and ongoing opportunities for all staff to give feedback on program operations;
Manage casuals and volunteers;
Governance:
Maintain existing accreditation, legal systems to ensure Go for Gold fulfils commitment to funders;
Oversee board, Advisory board and HR committee meetings;
Instil compliance with PAIA and POPI;
Information Technology:
Facilitate IT resources for staff members and beneficiaries;
Facilitate requests/complaints from staff related to IT resources;
Research quotes and access information around IT needs;
Finance:
Have a key understanding of the working of organisational budgets, financial management system, monitoring of spend and financial decision implications;
Audit payroll documents for sign off by Managing Director;
Prepare summary of payroll for monthly pay run;
Oversee leave forms system and attendance registers and files;
New Ventures:
Work closely with the Director around creation of ideas, budgets, funding, support and implementation of new projects;
Ensure the smooth operational implementation of new projects, programmes and activities;
General:
To be known, visible and of professional conduct when active in your work at all times, e.g. dress code, friendly and helpful, etc;
To uphold the standards, policies and procedures of Go for Gold;
To encourage and maintain open and efficient lines of communications with all staff and relevant stakeholders, both verbal and written;
The position does require the incumbent to be on call or work on Saturdays;
Key Competencies:
Excellent planning and organizational skills
Excellent time management skills
Planning and organizing
Service orientated
Interpersonal sensitivity highly advantageous
Great team player
Excellent communication skills
Who are you?
People smart – You are a lover of people, patient and can work well with a variety of people from different backgrounds and personality types. You don’t get your feathers ruffled easily and don’t make reactive decisions. You have the ability to deal with conflict sensitively and fairly;
A Pragmatist. While you are excited by big ideas, you focused on the practical follow-through. You will need to take plans, break them down into actionable steps, and ensure that they are executed efficiently;
A Solution-Focused Problem Solver. You rarely fixate on problems. Instead, you are driven by solutions and tackle problems with creativity and innovation. You’re resilient to challenges and comfortable with ambiguity;
A Lover of Data and Actionable Metrics. You pride yourself in ensuring daily operations run in the most optimal conditions by utilising strategies based on data-driven decisions to evaluate and set goals effectively;
Hardworking and professional leading by example;
Resilient. You have ‘bounce back’ and are tenacious in follow through;
Flexibility. You have resourcefulness to adapt to unforeseen situations, recognise what is needed and manage your time well are all key;
Qualifications and Capabilities:
Minimum undergraduate
5 years’ experience in a similar position
Excellent Microsoft office skills
Excellent English competence.
Driver’s license and own vehicle.
Preference Given to Candidate with:
Non-Profit Organisation experience
Some basic graphic design experience
English, IsiXhosa, Afrikaans language skills
Send a relevant 2-page CV (with references) by email to [email protected]
Your email should have your name and the word “Operations & New Ventures Manager Application” (eg: Nosiphelo Ndlovu Operations Manager Application) in the subject line. Please use your cover email to also demonstrate your written communication skills and include three reasons why you feel you are well suited to the role.
NB: Please do not apply if you do not meet the criteria above. Your application will be disregarded without response.
For more about Go for Gold refer to www.goforgold.org.za
For other vacancies in the NGO sector, refer to www.ngopulse.org/vacancies