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Open-Source Community Manager at Chayn

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Salary: £190–250 per day depending on experience

Application Deadline: 
31 October 2025

We’re looking for an Open-Source Community Manager to champion our open-source community as part of our commitment to working in the open, sharing our knowledge, and learning with survivors and practitioners around the world. You’ll be working alongside our engineering team to maintain and grow our open-source ecosystem on GitHub, and support our contributors there.

About Chayn

Chayn is a global nonprofit making healing accessible for all survivors of gender-based violence. By reimagining technology, we create online resources that are trauma-informed, multilingual, and feminist, supporting survivors to heal at their own pace, wherever they are.

Chayn started in 2013 to provide survivors of abuse with accurate, diverse and accessible information. Since our beginnings, over 700,000 people have accessed our award-winning work online, generating 1.2 million page views. Up to 70% of our volunteers are survivors of abuse, which means not only are our projects user-centred; they are user-led.

We are experts in trauma-informed work, and have developed trauma-informed design principles that we apply at every level of the organisation, from HR to user research and UX/UI. We are one of only a few feminist technology organisations tackling gender-based violence while creating and maintaining openly-licensed products and code.

While we’ve been going for over 10 years, Chayn was entirely volunteer-led until 2020 when we started to grow our team of paid staff. We are now a core team of 11, with up to 10 supporting contractors and a team of contributing volunteers, working together remotely from all over the world.

Role description

This role will focus on building our open-source developer community and maintaining our public repositories.

Responsibilities may include, but are not limited to:

Open-source community management

  • Maintain and moderate our GitHub repositories, ensuring they follow best practices for open-source projects
  • Review, triage, and respond to issues and pull requests from community contributors
  • Create and maintain comprehensive documentation, contributing guidelines, and onboarding materials for new contributors
  • Collaborate with our engineering team to identify opportunities for open-source contributions and improvements
  • Foster an inclusive and welcoming community environment that aligns with Chayn’s values
  • Support volunteer developers and contributors with technical guidance and project coordination

Technical contributions

  • Merge dependency updates
  • Contribute code to our open-source projects, including bug fixes, new features, and improvements
  • Support the technical aspects of our open-source initiatives, including CI/CD pipelines and automated testing
  • Work with our engineering team to ensure our projects are accessible, well-documented, and contributor-friendly
  • Help maintain our technical roadmaps and coordinate community contributions with internal development priorities

Content and communications

  • Develop technical documentation, API references, and developer guides
  • Create video tutorials for the developer community

Your biggest challenge to solve

Chayn is deeply committed to open-source as a core value, but our small engineering team is stretched thin maintaining our platform products that directly serve survivors. Your primary challenge will be to establish and lead an open-source workstream (independent to core engineering work) that thrives with minimal engineering team involvement.

This means building sustainable community processes, clear contribution pathways, and robust documentation that allows external contributors to meaningfully engage with our projects without requiring constant technical oversight from our core engineers. You’ll need to balance maintaining code quality and alignment with our mission, while empowering the community to drive feature development, bug fixes, and project evolution.

Success looks like a vibrant, self-sustaining open-source ecosystem where community contributions flow seamlessly into our products, our engineering team can focus on survivor-facing features, and new contributors can onboard and contribute effectively with your guidance rather than direct engineer support.

The position

Inclusion

At Chayn, inclusion and accessibility are at the core of our work. We welcome applicants from all walks of life. Given the nature of our courses and our audience, we encourage applications from those who grew up in the Global South (or Majority World).

We also encourage applications from people of colour, LGBTQ+ people (we are a trans-inclusive organisation), people with disabilities, and people who have experienced other exclusion or marginalisation. Up to 70% of our team members are survivors of abuse so if you are one too and are thinking to apply, know that you will be in a safe and affirming space.

We have tried to make this recruitment process as accessible as possible, but know that there might be more that we can do, particularly if you have experienced exclusion, disadvantage or discrimination, or if you have particular accessibility needs. We would be happy to provide any further support that you may require—please get in touch with us and send us an email and we can think together about how to make this process easier for you.

Hours

This contract will fixed-term freelance for 6 months, with a strong possibility for extension.

  • You will work 1 day per week, to a total of 7.5 hours
  • You’ll have flexibility over your hours to work them as you like over the course of the week, either as one full day or split
  • If you are interested, and opportunities become available to work more closely with our core engineering team, we work Mon–Thu with collaborative hours of 2–6pm UK time, as this overlaps with our team based in North and South America and South Asia.

We take the wellbeing of our team very seriously so part of the interview process will be to discuss ideas for managing this well.

We’re happy to welcome people to become part of our team as a freelance contractor (based anywhere) or as an employee on a PAYE basis, for which you must be based in the UK and have a valid work permit. We are unable to sponsor visas.

Chayn is a fully remote organisation.

Apply here!

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