Onboarding Success Coordinator – Johannesburg, Gauteng

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Our Onboarding team is focused on delivering a signature experience for our new hires. The Onboarding Success Coordinator (OSC) will be responsible for the administration of the end to end process and activities to ensure new hires have a smooth onboarding experience while staying compliant to all control guidelines.
This role is an integral part of the HR Recruiting team and works cross-functionally with other areas of Human Resources including Recruiting Partners and coordinators. The role of onboarding is integral for preparing the new hire for their IBM career and ensuring that everything is ready for their arrival at IBM on day 1. The goal is to provide candidates with an impactful experience from offer acceptance onwards. Our OSC plays a significant part to ensure all new hire(s) onboarding documents are collected in a timely manner, according to process guidelines. This role will be reporting to the Regional Onboarding Leader and will be part of IBM’s Global Onboarding team.What you’ll do:
This position will support the HR team in building the best onboarding experience for every new joiner at IBM. The role requires one to be a meticulous, get-things-done professional who can think strategically, adapt quickly, and rapidly earn credibility and trust with all levels of the organization.

  • Responsible for appropriate follow-up of each required element in the onboarding process within time frames established
  • Handle communications and inquiries from new hires, where applicable
  • Handle communications and inquiries from hiring managers, where applicable
  • Audit and review all new hire documents as per the statutory and company requirements
  • Ensure employee data collected at onboarding stage reaches HR system(s) in a timely manner


Requirements:

  • 1 year of previous working experience, ideally in an international company
  • Fluent in English both written and spoken
  • Detail oriented
  • Problem solving
  • Critical thinking
  • Customer/people focus
  • Microsoft Office (Word, Excel, PowerPoint, Access and Excel experience in pivot tables, VLOOKUP)

How we’ll help you grow:You’ll have access to all the required training courses you would need to be successful in your role. You will collaborate with teams across the globe and learn through vast amounts of resources at IBM.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Affirmative Action and/or EE candidates will be given first preference as per our employment equity strategies.

Apply here!

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