MEAL Manager at CRS Lesotho






Reports to: Chief of Party.

About Catholic Relief Services (CRS): 

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance, and peacebuilding. 

Job summary: 

The MEAL Manager promotes coordination, collaboration, continuous learning, and adaptive management across project objectives and partner activities to allow for agility and adaptability of project interventions. MEAL Manager produces data-driven analyses and products to inform activity design and implementation, maintain a performance management system, and support data reporting and dissemination. 

Roles and key responsibilities:

  • Set up and coordinate monitoring and evaluation/ICT4D within the project
  • Participate in planning workshops with the team of the expanded project and contribute to the finalization of the DIP and incorporate it into the monitoring and evaluation tools. 
  • Develop and conduct appropriate training for CRS staff and consortium members 
  • Collaborate with other technicians to integrate approaches and aspects monitored and evaluated in all project areas.  
  • Develop MEAL documents for the project 
  • Develop terms of reference for evaluations with the team
  • Work closely with consultants and firms to carry out the basic study of the project, including the identification of the main indicators and information needs to be addressed, definition of methodology, coordination of data collection and information and finally analysis and dissemination of results 
  • Develop appropriate monitoring and evaluation tools that meet the needs of the program
  • Work with the team to assess the quality and validity of data from relevant programmatic areas   
  • Establish a community accountability system 
  • Guide and train teams on monitoring and evaluation policies and procedures /ICT4D of CRS and on the monitoring and evaluation system /ICT4D of the project
  • In collaboration with the ICT4D specialist, train and guide CRS teams and partners on the use of ICT   materials for data collection and analysis.  
  • Work with the COP for the implementation of an annual reporting system for the direct and indirect participants affected by the projects implemented Perform a staff performance management in the project framework (plan and evaluation) on an annual basis  
  • Participate in the staff recruitment process (development of job descriptions, recruitment, capacity building, and ongoing mentoring, etc.)
  • Oversee the management of efficient and effective use of the program’s database and information to feed the information needs of program members, the team, the donor, the implementation, and technical partners
  • Lead, manage, and supervise a team of CRS and partner staff to meet program objectives.
  • Conduct periodic reviews of staff performance per CRS’ performance management system and mentor staff to ensure high levels of motivation, commitment, capacity, and teamwork.
  • Manage recruitment for the program, in collaboration with CRS country program management, to ensure optimum service delivery via recruitment of competent and qualified staff.

 Preferred qualifications and experience

  • MA/BA Degree in related field with 7 years’ relevant experience for MA or 10 years’ relevant experience for BA degree of which 4 years in managerial post. 
  • Experience in designing, implementing, and overseeing monitoring and evaluation/assessment tasks including rigorous surveys, studies, and analyses 
  • Experience engaging with and building the capacity of partner organizations 
  • Staff management experience and abilities that are conducive to a learning environment. 
  • strong experience using of statistical tools, analytical, and report writing skills and knowledge extracting skills. 
  • Extensive experience in quantitative and qualitative data collection and analysis  
  • Deep understanding of project cycle management, theory of change and other MEAL approaches, requirements, and systems 
  • Extensive experience in knowledge management, organizational learning and/or strategic learning. 
  • Experience with innovative learning practices, including Internal Change Management for CLA, evaluative thinking and adaptive management  
  • Strong conceptual knowledge of theories of change, logic models, M&E and Learning Plans, data quality assurance, data utilization, and gender integration 
  • Demonstrated skill and experience in facilitating groups, meetings, and events (both online and in-person), resulting in collaborative decision-making, agreed upon action items/priorities, and strong outcomes 
  • Prior experience with USAID activities, including strong conceptual knowledge of M&E and Learning (MEL) and how it relates to USAID’s CLA framework 
  • Strong written and spoken English 
  • Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information management systems. 

Required languages

  • Fluency in Sesotho and English.


  • Must be willing and able to travel up to 15 %. 

Supervisory Responsibilities

  • MEAL Officer, ICT4MEAL Officer and FCRM Assistant

Disclaimer:  This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.


Please note that the position is only open to applicants who are citizens of Lesotho. Interested candidates should submit CV, cover letter and certified copies of academic qualifications, no later than October 5, 2022 at 14:00 by email to [email protected] with the subject line: MEAL MANAGER. APPLICANTS WILL NOT BE CONSIDERED IF THE SUBJECT LINE DOES NOT INDICATE THE POSITION. HARD COPY APPLICATIONS WILL NOT BE ACCEPTED. ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED.

Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

CRS’ talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation. CRS is an Equal Opportunity Employer.