MEAL Assistant Officer x 3 – 3B Project at CRS Lesotho

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Job Title:   MEAL Assistant Officer x 3 – 3B ProjectReports to:  Project Officer- ICT4D/MEAL
Department:  Programs/ Bokamoso Ba Bana (3B)Salary Grade: 4
Duty station: Mokhotlong/ Thaba Tseka/ Semonkong Supervisory Responsibility: None

About CRS

Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. Our Catholic identity is at the heart of our mission and operations. We welcome as part of our staff and as partners people of all faiths and secular traditions who share our values and commitment to serving those in need. 

Catholic Relief Services (CRS) Lesotho, in partnership with the Ministry of Education and Training (MOET), is implementing the Bokamoso Ba Bana (3B) Project, a school feeding initiative funded by a cooperative agreement from the United States Department of Agriculture (USDA)/ Foreign Agricultural Services (FAS). The project is implemented in Thaba-Tseka, Mokhotlong, and Semongkong districts, starting October 1, 2023, through September 30, 2023. CRS Lesotho invites applications from highly motivated and qualified individuals to fill the positions of MEAL Assistant Officers in the 3 districts.

Job Summary:

 The MEAL Assistant officer will provide technical analysis and support for 3B project in the area of Monitoring Evaluation Accountability and Learning in line with Catholic Relief Services (CRS) program quality principles and standards, donor guidelines, and industry best practice to technical staff to advance the delivery of high-quality programming to the poor and vulnerable in the communities and schools. Working closely with ICT4D/MEAL Officer and 3B Project staff in the districts of implementation, the MEAL Assistant Officer’s skills and knowledge will contribute effective implementation of a robust MEAL system that track progress at both output and outcome for evidence-based reporting, adaptive management, and learning.

Roles and Key Responsibilities:

  • Support the development of project MEAL documents and tools, as well as technical manuals or guidance, training materials, and quality improvement and assessment guidelines.
  • Maintain and support in the design and development of 3B database and ensure its optimization.
  • Prepare presentations and coordinate project communication needs through writing and editing communication resources, such as case studies and reports, for both internal and external audiences.
  • Coordinate and/or perform various activities in support of project design and implementation, including but not limited to needs assessment, strategic planning, program design, monitoring and evaluation, and technological solutions.
  • Collect and disseminate MEAL related information and resources to 3B and CRS at large staff and partners and assist with organization, design, and coordination of training workshops to support capacity building efforts. Identify new approaches and methods for online learning.
  • Contribute to the learning agenda by researching and analyzing information, conducting literature reviews, mappings or information gathering from various internal and external sources on assigned topics. Coordinate maintenance of virtual resource and documentation databases.
  • Work with the District Coordinators to ensure that past performance references are developed for all project interventions and shared to the national office and further posted to Project Gateway.
  • Collaborate with 3B project staff and implementing partners to ensure that the MEAL system captures and transmits Participant and Service Delivery Indicators data annually according to CRS standards, definitions, and processes.
  • Work with the ICT4D/MEAL Officer in the development of TORs for the project and implementation of all evaluation events, including, but not limited to, baseline and final evaluation activities, special surveys, pilot programs, client verification activities and operational research
  • Oversee and support enumerators, data clerks, and interns when engaged.
  • Conduct regular visits to project sites to provide relevant, clear, high-quality, and timely onsite technical support and mentoring.

Basic Qualifications

  • Diploma in Social Sciences
  • Minimum of one-two (1-2) years of work experience in the NGOs
  • Proficiency in MS Office suite (Word, Excel, PowerPoint, and Outlook) required.
  • Experience in creating data visualization dashboards (e.g. Reporting services, Access, Zoho Reports, Dundas Dashboards, PowerBI etc);

Knowledge, Skills, and Abilitie 

  • Observation and active listening skills
  • Good interpersonal skills and the ability to interact effectively with diverse groups.
  • Proactive, results-oriented, and service-oriented
  • Good relationship management skills with ability to work collaboratively as part of a multidisciplinary team.
  • Strategic, analytical, problem-solving and systems thinking capacity and skills.

Agency-wide Competencies (for all CRS Staff)

Agency competencies clarify expected behaviors and attitudes for all staff. When demonstrated, they create an engaging workplace, help staff achieve their best, and help CRS achieve agency goals. These are rooted in the mission, values, and guiding principles of CRS and are used by each staff member to fulfill his or her responsibilities and achieve the desired results. 

  • Personal Accountability – Consistently takes responsibility for one’s own actions.
  • Acts with Integrity – Consistently models values aligned with CRS Guiding Principles and mission.  Is considered honest.
  • Builds and Maintains Trust – Shows consistency between words and actions.
  • Collaborates with Others – Works effectively in intercultural and diverse teams.
  • Open to Learn – Seeks out experiences that may change perspective or provide an opportunity to learn new things.

Agency Leadership Competencies:

  • Lead Change – Continually look for ways to improve the agency through a culture of agility, openness, and innovation.
  • Develops and Recognizes Others – Builds the capacity of staff to reach their full potential and enhance team and agency performance.
  • Strategic Mindset – Understands role in translating, communicating, and implementing agency strategy and team priorities.

Supervisory Responsibilities

None

Key Working Relationships:

Internal: Staff

External: Partners

SAFEGUARDING Disclaimer Clause:

This job description is not an exhaustive list of skills, effort, duties, and responsibilities associated with the position. CRS’ recruitment and selection procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

Important Note: By applying to this job, I understand and acknowledge that CRS requires its staff to treat all people with dignity and respect and to actively prevent harassment, abuse, exploitation, and human trafficking. Further, I understand that if I am a successful candidate, I will be subject to a comprehensive background check, and my personal/professional references will be asked to evaluate my behaviors related to the above safeguarding-related topics.

Submission:

Please note that the position is only open to applicants who are Citizens of Lesotho. Interested candidates should submit a CV, cover letter, and certified copies of academic qualifications, no later than 18/01/2024 at 17:00 by email to [email protected] with the subject line: MEAL ASSISTANT OFFICER.  APPLICANTS WILL NOT BE CONSIDERED IF THE SUBJECT LINE DOES NOT INDICATE THE POSITION. HARD-COPY APPLICATIONS WILL NOT BE ACCEPTED. ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED.

Please be advised that CRS requires its employees to treat all people with dignity and respect and to actively prevent harassment, abuse, exploitation, and human trafficking. Further, all successful candidates will be subject to a comprehensive background check, and their personal/professional references will be required to evaluate their behaviors related to the above safeguarding-related topics.

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