JOB OPPORTUNITY
TERMS OF REFERENCE
POSITION: MANAGING DIRECTOR (MD)
QUEEN MAMOHATO MEMORIAL HOSPITAL (QMMH)
1. POSITION OVERVIEW
Job Title: Managing Director (MD)
Location: Queen Mamohato Memorial Hospital
Reporting to: Director General of Health Services (MOH)
2. PURPOSE OF THE ROLE
The MD is responsible for providing strategic leadership, operational management, operational performance, and financial oversight to ensure Queen Mamohato Memorial Hospital operates efficiently, delivers high-quality healthcare services, and remains financially sustainable. The MD will drive the hospital’s mission, uphold corporate governance, and foster a patient-centered culture.
3. KEY RESPONSIBILITIES
- Leading hospital management and ensuring the delivery of high-quality patient care.
- Developing and executing long-term strategies in collaboration with the board of directors.
- Managing operational, financial, and clinical activities.
- Ensuring compliance with healthcare regulations and policies.
- Building strong relationships with stakeholders including patients, staff, government bodies, and the community.
- Driving innovation in healthcare delivery and patient services.
3.1 Strategic Leadership and Governance
3.2 Operational Management
3.3 Financial and Risk Management
3.4 Clinical Excellence and Patient Care
3.5 Human Capital and Organisational Development
3.6 Stakeholder Engagement and Public Relations
4. QUALIFICATIONS AND EXPERIENCE
Minimum Requirements:
- Master’s degree in Healthcare Administration, Hospital Management, Medicine, or related field.
- Minimum 10 years of leadership experience in hospital or healthcare management. Business administration will be an added advantage.
- Proven track record in financial management, strategic planning, and operational leadership.
- Knowledge of Lesotho healthcare regulations, policies, and industry trends.
- Strong leadership, negotiation, communication, fundraising, and stakeholder management skills.
- Successful results in psychometric assessment.
5. KEY PERFORMANCE INDICATORS (KPIS)
- Financial Performance: Revenue growth, cost control, and profitability.
- Operational Efficiency: Bed occupancy rate, patient turnover, and service delivery.
- Quality of Care: Compliance with health regulations, patient safety metrics, and accreditation standards.
- Employment Engagement: Staff retention, training completion, and satisfaction scores.
6. CONTRACT TERMS AND CONDITIONS
- Employment type: Three (3) years renewable contract based on performance.
- Probation Period: Six (6) months.
- Performance Review: Bi-annual.
- Salary and Benefits: COMPETITIVE REMUNERATION PACKAGE.
7. SKILLS AND COMPETENCIES
- Effective communication and interpersonal skills.
- Ability to lead cross-functional teams.
- Strong problem-solving and decision-making skills.
- Demonstrated ability to manage change.
- Lead in complex environments.
- Achievement of financial and operational goals.
- Improvement in patient satisfaction and care quality.
How to Apply
Interested candidates who meet the above criteria are requested to hand deliver their application letter, CV, letters from two referees, certified copy of passport, certified copies of certificates, on or before 17th April 2025 before 17h00 to the Human Resource Office at Queen Mamohato Memorial Hospital – Botsabelo, or to [email protected].
Further details of the vacancy can be obtained from Queen Mamohato Memorial Hospital Security Main Gate or call us on +266 2222 0000.
PLEASE NOTE: Applications received after the closing date will not be considered. Correspondence will only be conducted with short-listed candidates.