Applications are invited from suitably qualified candidates for the following positions tenable in the Ministry of Social Development.
JOB DESCRIPTION
POSITION : MANAGER SOCIAL DEVELOPMENT SERVICES (Re-advertised)
GRADE : I
NO. OF POSTS : ONE (1)
DEPARTMENT : OPERATIONS & COMMUNITY DEV.
JOB SUMMARY
Under the general supervision of the Director Operations and Community Development Services, the incumbent is responsible for coordinating provision of social services in the district, facilitating implementation of service delivery programs, supervising and monitoring social development services, handling grievances and disciplinary cases, development of staff in the district; coordinating district budget and managing performance of staff
MAIN DUTIES:
1. TO COORDINATE PROVISION OF SOCIAL SERVICES IN THE DISTRICT
a) Interprets government
policy, procedures and relevant statutes (legal
framework) in order to provide guidance to
stakeholders
b) Facilitates sensitization
of communities on services provided by the
Ministry
c) Coordinates and
collaborates with stakeholders to
ensure
conformity to established national
and international standards
and best practices
d) Provides secretarial
services to district coordination structures such as
District Child Protection Team
2. TO FACILITATE IMPLEMENTATION OF SERVICE DELIVERY PROGRAMS
a) Checks, approves and
maintains information or database on extent of
the problems of vulnerable groups
b) Scrutinizes and approves
list of beneficiaries of social development
essential services
c) Identify
appropriate interventions within
approved Government
frameworks
d) Facilitates provision of basic technical training to care-givers
e) Facilitates provision of technical
backstopping to care-givers to ensure
conformity to international best
practices
f) Keep a register of all community activities
in order to guide and share
experiences
g) Represent social development in district,
national and international
forums
3. TO SUPERVISE AND MONITOR SOCIAL DEVELOPMENT SERVICES
a) Approves individual annual work plans
b) Prepares work schedules for the district
c) Organizes joint visits
d) Conducts random checks
e) Attends to queries and public complaints
f) Conducts monthly case conferences
g) Conducts quarterly review meetings
h) Prepares and submits monthly and quarterly reports to Central office
4. TO DEVELOP STAFF IN THE DISTRICT
a) Identifies training and skills development needs/gaps in the district
b) Develops a district training plan
c) Organizes and holds in-house training of staff
d) Provides technical backstopping to district staff
5. TO MANAGE PERFORMANCE OF STAFF
a) Endorses individual work plans for staff
b) Monitors and evaluates staff performance
c) Appraises staff
6. TO PREPARE AND COORDINATE DISTRICT BUDGET IMPLEMENTATION
a) Compiles and approves departmental operational plans at district level
b) Costs district operational plan
c) Submits the costed district operational plan to Central for consolidation
d) Monitors district budget implementation
e) Reports budget performance to HQ
7. TO HANDLE GRIEVANCES AND DISCIPLINARY CASES
a) Resolves conflicts in the unit
b) Chairs disciplinary and grievance cases
c) Recommends disciplinary measures to Senior Management
1. JOB SPECIFICATION
3.1 Knowledge and Skills
a) Education
and Training: Master’s degree in Social work plus 3 years’
experience as Senior Child Welfare Officer
Or
b) Bachelors Degree/Advance Diploma in social work plus 5 years’ post-
qualification experience as Senior Child Welfare Officer
c) Experience working in the districts will be an added advantage
3.2 Other Necessary Skills and Knowledge
• knowledge of social development policies and
strategies; good
managerial skills; interpersonal skills; Negotiation skills;
Computer
Literacy; Communication skills;
Analytical skills; Emotional
intelligence
skills; Conflict Management; Understanding of MOSD
Strategic Plan; Knowledge
of National Development Strategic Plan
3.3 Responsibility
• For work of others: Fully responsible for district operations
• For property: Responsible to ensure safekeeping of equipment
and
official documents
• For effect of errors: The incumbent is
responsible for errors committed
that could result in injuries
• Safety of others : The incumbent is
responsible for safety of staff and
clients
3.4 Complexity
• Authority for decision making: The incumbent is the overall decision
maker in the district
• Problem solving: The incumbent is the overall problem solver in the district
• Supervision received: Expected to generally work independently and report to the DPS
• Dexterity: This factor is considered the least important in working with clients
3.4 Contacts Comes into contact with senior executives and operational staff from various organizations
All candidates who apply for position at Grade H level and above will be subjected to assessment process as per Public Service Regulations of 2008- Division III section 24 (1).
All applications should be on relevant forms, GP 104 for serving officers, and GP 103 for job seekers, accompanied by certified copies of Educational Certificates, Marriage Certificates for married women, Transcripts, Performance Appraisals (for serving officers), Landlines or mobile phones for contacts.
Application forms are available at Ministry of Social Development – Human Resource Office, 6th Floor, Moposo House and should be hand delivered to the same office.
Addressed to;
The Principal Secretary
Ministry of Social Development MASERU 100
Closing date 24th May, 2019