Job Advertisement
Position: Manager – Research and Development
Department: Research and Development
Reports to: Head – Research and Development
Location: Lesotho Tourism Development Corporation (LTDC), Maseru
Purpose of the Job
The Manager – Research and Development (R&D) is responsible for leading research initiatives that inform and improve tourism marketing strategies, enhance existing tourism products and services, and support the development of new ones. This strategic role involves project management, innovation, and data analysis to align R&D efforts with LTDC’s mission of positioning Lesotho as a premier tourism destination.
Key Responsibilities
Strategic Development
- Implement and monitor R&D strategies aligned with LTDC’s mandate
- Lead planning and execution of R&D activities
- Participate in LTDC’s strategic initiatives and projects
Market Research and Analysis
- Collect and analyze tourism-related data to understand visitor preferences, competitor landscapes, and investment opportunities
- Maintain and update tourism research and product inventories
- Evaluate and integrate new technologies and methodologies
- Produce reports to inform decision-making and policy development
- Assess industry trends to identify customer needs and innovation opportunities
- Present research findings and recommendations to stakeholders
Monitoring and Evaluation
- Develop and track KPIs for R&D initiatives
- Monitor performance of tourism initiatives and recommend data-driven adjustments
- Report on research outcomes and LTDC project impacts
- Assist in tracking LTDC’s performance against business targets
Team Leadership and Management
- Mentor and support R&D team members
- Ensure compliance with regulatory and safety standards
- Manage departmental resources and budget
- Foster a culture of creativity, collaboration, and continuous learning
- Identify skills gaps and recommend training
- Liaise with stakeholders on tourism statistics
Qualifications and Experience
Education
- Bachelor’s Degree in Economics
- Advantageous: Double major in Economics and Statistics; training in Monitoring and Evaluation
Experience
- Minimum 5 years in market research, national accounts, or enterprise statistics
- At least 2 years in a management or senior role
Personal Attributes
- Innovative and visionary leadership
- Strong analytical and critical thinking skills
- Excellent verbal and written communication
- Passion for tourism and economic development
- High integrity, professionalism, and adaptability
- Proficiency in MS Office and statistical tools
Application Process
Interested candidates should submit:
- A detailed CV
- Certified copies of educational certificates
Submission Email: [email protected]
Postal Address:
The Chief Executive Officer
Lesotho Tourism Development Corporation
Corner Linare & Parliament Road
P.O. Box 1378, Maseru 100, Lesotho
Deadline: Friday, 10 October 2025 at 12:00 hrs
Disclaimer
If you do not receive a response within two weeks of the deadline, please consider your application unsuccessful.