Retail & Business Banking
Job Purpose
- To provide specialist Public Sector knowledge and ensuring the integration, adoption and application of the Public Sector strategy and related toolbox(es) that will aggressively grow the client base in country (i.e. acquisition through ecosystems)..
Key Responsibilities/Accountabilities
- Provides input into the Public Sector strategy.
• Implements client standards and policies aligned to PBB AR minimum standards and enhances for local requirements in agreement with relevant toolbox owner(s).
• Provides input into Public Sector client risk appetite based on the defined framework which is signed off by Head, Public Sector, PBB in conjunction with PBB Risk.
• Implements the framework for the management of clients with multi-jurisdiction presence.
• Provides input on toolbox development for consumption by other countries where common benefit could be derived, as approved by toolbox owner.
• Provides input into client journeys development as delegated by PBB AR.
• Keeps abreast of industry and sector trends and macro challenges.
Product
• Works with country Product to identify, design and deliver fit-for-purpose client centric product solutions.
Financial management
• Implements, tracks and reports on agreed financial and non-financial metrics for Public Sector (e.g. number of client defaults, net promoter score, client growth, etc.).
• Responsible for the achievement of the agreed financial outcomes for Public Sector in country.
• Reports on the Public Sector’s performance in country and undertakes remedial actions to ensure financial outcomes realisation.
Risk, regulatory, prudential and compliance
• Implements the agreed risk framework and appetite in alignment with toolbox owner and country Risk Corporate Function requirements.
• Provides input into and adheres to the risk control procedures and governance as defined for Public Sector in consultation with toolbox owner(s) and country Risk Corporate Function.
• Implements and monitors risk management for Public Sector (e.g., operational and credit risk).
• Implements internal audit and operational risk remediation actions and closes out all matters relating to Public Sector.
• Implements and adheres to the SBG Cybersecurity policies.
• Monitors and reports Public Sector adherence to regulatory requirements.
• Ensures escalation procedures exist for the reporting and resolution of specific breaches of policy, regulatory breaches, etc.
• Conducts relevant risk review assessments for Public Sector clients as prescribed by toolbox owners (currently 3-year cycles).
People
• Identifies current and potential employee skill requirements in consultation with the PBB Human Capital Business Partner.
• Determines and guides performance and associated award in consultation with PBB Human Capital, and in alignment with SBG guidelines for own team.
• Ensures alignment to the PBB Human Capital standards with regards to all employee-related matters for own team.
Preferred Qualification and Experience
- Degree Business Commerce or Public Administration , or related field
- 5-7 yearsyears general banking experience
- Business banking expertise; solid understanding of existing solutions and processes.
- Experience in successfully growing the customer base, managing and growing a balance sheet and income statement.
Knowledge/Technical Skills/Expertise
- Knowledge of the Code of Banking Practice.
- General knowledge of products offered by the bank.
- Knowledge of the functions performed by the Relationship Banking
- Developing Strategies.
- Generating Ideas
- Proficient in the design and understanding of data management, analytics and business intelligence.
- Understands the digital landscape and digitisation strategies that enable an enable an enhanced customer experience.
- Experience in preparing and motivating credit applications is essential for arbitration purposes
Apply here!