At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it’s our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
What you’ll do
Role Purpose
Responsible for execution of M-Pesa marketing and brand strategy for the business. The manager is responsible for the creation and implementation of marketing and communication activities for a brand, coordinating marketing strategies with the sales, financial, public relations, and production departments and managing the marketing budget
Key Accountabilities
Develop an overall marketing plan in alignment with business functional areas’ key strategic objectives.
Adapt and communicate the channel strategy internally, and effectively communicate products both internally and externally
Manage acquisition, retention, and related expenditure of new & existing customer base
Creates M-Pesa Commercial plans as per company planning cycles
Drives active portfolio and lifecycle management of channel proposition
Ensure superior Customer Net Promotion Score
Recruit, manage, train, motivate direct reporting staff
Competencies
Planning and performing through people
Have a strong creative and artistic vision
Delivering superior results
Managing change and complexity
Strong communicator
Strong commercial skills
Qualifications and Experience
Strictly 3 – 5 years’ Managerial experience in Marketing & Sales
Basic knowledge of Financial Services, Value Chain and sound knowledge of Relationship Management
Strictly Bachelor of Commerce specializing in Marketing
Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.
Closing date: 22 November 2023