At Vodacom, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it’s our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
Description
Closing Date: 7th December 2022
Reporting to the VCL Financial Services MD, the incumbent shall be responsible to formulate and implement M-Pesa merchant acquisition and retention strategy. S/He shall also ensure the alignment of the Merchant division strategy to the overarching VCL Financial Services Strategy and the group strategy, and develop marketing strategies to keep merchant services as a default payment channel for customer, while managing the Merchant Budget and allocating it accordingly.
Job Responsibility
Adapt and communicate the channel strategy internally, and effectively communicate products both internally and externally
Manages the M-Pesa merchant acquisition, retention, and all related expenditure
Drives active portfolio and lifecycle management of channel proposition
Manages post-implementation reviews and recommends actions based on channel performance and product performance.
Recruit, manage, train, motivate direct reporting staff
Requirements
- 3 – 5 years’ experience in Team and Product Management
- Basic knowledge of the Mobile Money business value chain and
- Proven experience in Relationship Management
- Bachelor’s degree in a commercial discipline
Skills
Dynamic Prioritisation and Multi Tasking
Business Partnering
Requirements Analysis
Change and Adaptability
Data driven decisions
Complexity Management
Communication
External trends and insights
Continuous Improvement
People Development
Data Analytics and Insights
Sales Performance Management
Strategy Execution
Business and Commercial Acumen
Sales Methodologies and Processes
Resilience
Customer Centricity
Problem Solving
Not a perfect fit?
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
Commitment from Vodacom
Vodacom is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognized, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences – we are not only multinational but multicultural too. At Vodacom you will have access to our excellent flexible benefits programme that you would expect from any global company.