MINISTRY OF EDUCATION AND TRAINING
EXTERNAL CIRCULAR NOTICE No: 23 of 2025
REF: ED/A/30
Applications are invited from suitably qualified local candidates for the following position tenable in the Ministry of Education and Training:
JOB TITLE: Manager – Learner Support (LDTC)
Grade: I
Number of Positions: One (1)
Responsible To: Principal Secretary
JOB SUMMARY
Under the supervision of the Director, the incumbent plans, facilitates, manages, administers, coordinates, supervises, and advises on learner support issues.
MAIN DUTIES
1. Development of Sectional Plans and Budget
- Draws plans and budget for the Learner Support Section
- Sets objectives for the section
- Establishes performance standards and indicators for activities
- Compiles academic sectional plan and budget
2. Engagement and Training of Tutors
- Drafts job descriptions and specifications for suitable candidates
- Prepares job contracts for tutors
- Develops guidelines for assessing tutor performance
- Organizes training programme content for tutors
3. Student Information Management and Admission Policy
- Develops admission and registration procedures
- Assesses and approves content of the student guidebook
- Schedules registration and examination dates
- Establishes and maintains a student information database
4. Establishment of Study Centers and Tutorial Monitoring
- Approves proposals for new study centers
- Proposes minimum infrastructural requirements
- Recommends appropriate technology based on geographical location
- Determines number of face-to-face tutorials
- Reviews tutorial reports and initiates changes where necessary
5. Administration of Learner Support Counseling Services
- Develops guidelines for pre-, during-, and post-counseling sessions
- Approves proposals for counseling strategies (e.g., group or individual sessions)
6. Examination Coordination and Results Evaluation
- Sets guidelines for evaluating learner eligibility for exams
- Schedules mock examinations
- Facilitates learner registration for exams
- Evaluates and analyzes examination results and their institutional impact
7. Supervision of Learner Support Staff
- Assesses and approves individual work plans of section heads
- Appraises section heads to determine performance
- Continuously assesses training needs of learner support staff
8. Advisory Role
- Advises the Deputy Director – Academic on the introduction and implementation of new ODL technologies
JOB SPECIFICATION
- Master’s Degree in Open Distance Learning plus three (3) years’ experience with educational institutions
OR - Master’s Degree in Education plus four (4) years’ experience with ODL institutions at a managerial level
OR - Bachelor’s Degree in Education plus five (5) years’ experience at managerial level with ODL institutions
KNOWLEDGE, SKILLS AND ABILITIES
- Counseling skills
- Managerial skills
- Communication and interpersonal skills
- ICT appreciation
- Planning and organizing skills
- Liaising skills
- Report writing
APPLICATION INSTRUCTIONS
Applications on the relevant forms:
- G.P 104 for serving officers
- G.P 103 for job seekers
Must be accompanied by:
- Certified copies of educational certificates
- Identity document (ID)
- Performance appraisal forms (for serving officers)
- Transcripts, diplomas, etc.
Applications must be addressed to:
Principal Secretary
Ministry of Education and Training
P.O. Box 47
Maseru 100
IMPORTANT NOTE
The Ministry of Education and Training operates in all ten districts of the country. Applicants should therefore be aware that they may be deployed in any of the ten districts.
Deadline for submission: 15th October 2025