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Manager – Learner Support at LDTC

291

MINISTRY OF EDUCATION AND TRAINING

EXTERNAL CIRCULAR NOTICE No: 23 of 2025
Reference: ED/A/30

VACANCY ANNOUNCEMENT

Applications are invited from suitably qualified local candidates for the following position tenable in the Ministry of Education and Training:

  • Position Title: Manager – Learner Support (LDTC)
  • Grade: I
  • Number of Positions: One (1)
  • Responsible To: Principal Secretary

Job Summary

Under the supervision of the Director, the incumbent plans, facilitates, manages, administers, coordinates, supervises, and advises on learner support issues.


Main Duties

1. Development of Sectional Plans and Budget

  • Draws plans and budget for the learner support section
  • Sets objectives for the learner support section
  • Sets performance standards and indicators for activities
  • Compiles academic sectional plan and budget

2. Engagement and Training of Tutors

  • Drafts job descriptions and specifications for suitable candidates
  • Prepares job contracts for tutors
  • Draws guidelines for assessing tutor performance
  • Organizes content for tutor training programmes

3. Student Information Management and Admission Policy

  • Draws admission and registration procedures
  • Assesses and approves content of student guide book
  • Schedules registration and examination dates
  • Establishes and maintains student information database

4. Establishment of Study Centers and Tutorial Monitoring

  • Approves proposals for new study centers
  • Proposes minimal infrastructural requirements
  • Recommends appropriate technology based on location
  • Determines number of face-to-face tutorials
  • Reviews tutorial reports and initiates necessary changes

5. Learner Support Counseling Services

  • Draws guidelines for pre-, on-, and post-counseling sessions
  • Approves proposals for counseling strategies (e.g., group or individual sessions)

6. Examination Coordination and Result Evaluation

  • Sets guidelines for evaluating learner eligibility for exams
  • Schedules mock examinations
  • Facilitates learner registration for exams
  • Evaluates and analyzes examination results and their impact

7. Supervision of Learner Support Staff

  • Assesses and approves individual work plans of section heads
  • Appraises section heads to determine performance
  • Assesses training needs of learner support staff

8. Advisory Role

  • Advises the Deputy Director – Academic on introduction and implementation of new ODL technologies

Job Specification

Qualifications:

  • Master’s Degree in Open Distance Learning with three (3) years’ experience in educational institutions
    OR
  • Master’s Degree in Education with four (4) years’ experience in ODL institutions at managerial level
    OR
  • Bachelor’s Degree in Education with five (5) years’ experience at managerial level in ODL institutions

Knowledge, Skills and Abilities

  • Counseling skills
  • Managerial skills
  • Communication and interpersonal skills
  • ICT appreciation
  • Planning and organizing skills
  • Liaising skills
  • Report writing

Application Instructions

Applications must be submitted on the relevant forms:

  • G.P 104 for serving officers
  • G.P 103 for job seekers

Each application must be accompanied by:

  • Certified copies of educational certificates
  • Identity document
  • Performance appraisal forms (for serving officers)
  • Transcripts and diplomas

Address Applications To:

Principal Secretary
Ministry of Education and Training
P.O. Box 47
Maseru – 100

Deadline: Not later than 15th October 2025

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