JOB OVERVIEW
Business Segment: Consumer & High Net Worth Clients
Location: LS, Maseru, Maseru, Lesotho Sun Road
Job Type: Full-time
Job ID: 60054093_80396865
JOB DESCRIPTION
To implement a first line prevention and detection fraud risk management capability for CHNW in country in order to provide a consistent, seamless customer experience by mitigating fraud risk whilst reducing customer friction.
QUALIFICATIONS
Minimum Qualifications
Type of Qualification: First Degree
Field of Study: Fraud Analytics, Forensics, Audit, Computer Science or Finance and Business Commerce.
Experience Required
- Minimum 5 years of relevant experience of which 2-3 years of experience should in Managerial position
- Experience in analytics and reporting to enable decision making
- Experience in managing fraud for Products and platforms with specific experience in external fraud types such as application fraud, impersonation, cybercrime, and digital fraud
- Understands fraud systems to query or identify system issues, data feeds and data management that will affect how Fraud Risk Management receives, interprets and reports on data.
- Business knowledge of retail banking products such as Transactional, Card, Home loans, VAF and Insurance.
ADDITIONAL INFORMATION
Behavioral Competencies:
- Articulating Information
- Challenging Ideas
- Developing Expertise
- Embracing Change
- Empowering Individuals
- Establishing Rapport
- Generating Ideas
- Making Decisions
- Producing Output
- Showing Composure
- Taking Action
- Team Working
- Valuing Individuals