About Primax:
Primax is a financial services and technology company providing world class credit and debit card solutions to community banks. Headquartered in Wakefield, MA., Primax is a profitable, privately-held and growing company. Our outstanding service levels, flexibility and customization are significant differentiators for the company.
A Day in the Life as a Fraud Manager:
The Fraud Manager plays a critical role in the company’s success by managing the overall fraud detection system, rules and parameters to detect and prevent fraudulent transactions, maximize approvals and minimize false positive ratios.
The Fraud Manager will perform detailed analytics, produce metrics and dashboards to monitor trends and performance internally and for clients.
This role will lead internal cross functional teams/collaborations well as work directly with senior level contacts at our financial institutions to customize and optimize their fraud strategies, and track/report performance metrics/results. You’ll be working with a visible and accessible senior management team, and have the opportunity to make a real difference.
What are We Looking For?
The ideal candidate has strong analytical/data amendment skills, strong organization, communication and problem-solving skills, and the ability to manage multiple client demands and priorities. Candidate should be self-starter and thrive in a fast paced, demanding and changing environment. We are willing to hire a remote/home-based employee if you have significant relevant experience.
Prior experience in fraud management role related to credit/debit cards is a big plus as is familiarity with industry tools including First Data Falcon/Defense Edge, and/or FICO Neural Network systems.
- College degree required
- 5+ years previous experience in credit/debit card fraud management role
- Excellent verbal and communication skills, particularly with documenting status, next steps and follow up
- Proven experience and ability to analyze and act upon client needs
- Ability to define problems, collect and manipulate large amounts of data, draw conclusions and interpret patterns
- Ability to think in a logical and methodical manner
- Ability to multi-task and prioritize items appropriately according to severity
- Excellent time management skills and analytical skills and comfort with technology
- Must be able to work in a fast-paced environment with demanding clients
- Ability to work in a team environment and experience with coordinating cross-functional teams
- Ability to travel 2-4 times per year
Next Steps:
If this job sounds like it might be right for you, we encourage you to apply! The application process is short and easy and should only take you a few minutes. We will review your resume and if you are a good fit, we will contact you by email to schedule a short phone interview.
For more information on Primax, please visit us a www.primax.us.
Job Type: Full-time
Experience:
- relevant: 5 years (Preferred)
Education:
Required travel:
Additional Compensation:
Work Location:
Benefits:
- Health insurance
- Dental insurance
- Vision insurance
- Retirement plan
- Paid time off
- Flexible schedule
- Parental leave
This Job Is:
- A job for which all ages, including older job seekers, are encouraged to apply
- A job for which people with disabilities are encouraged to apply
Company’s website: