JOB PURPOSE
To support the Head of CIB, Lesotho in achieving and effecting plans on the overall strategic and operational objectives through the provision of high-quality analytical reporting, project management, reporting and administrative capability and by positively representing the business to internal and external stakeholders.
To support the Head of CIB, Lesotho in achieving and effecting plans on the overall strategic and operational objectives through the provision of high-quality analytical reporting, project management, reporting and administrative capability and by positively representing the business to internal and external stakeholders.
KEY RESPONSIBILITES
Strategic contribution
Partner with the Head of CIB to operationalise the strategic pillars. Contribute towards packaging and cascading / communicating the strategic decisions throughout the organisation.
Policies, procedures and processes
Manage and ensure accessibility and effective implementation of policies, procedures and controls covering all areas of assigned departmental activity so that all relevant procedural / legislative requirements are fulfilled.
Understand the impact of new regulatory requirements on the business and collaborate with business process management teams to update affected processes to maintain compliance.
Operations management
Manage the day-to-day operations of the Head of CIB within required performance parameters.
Provide support to selected members of the senior leadership team to enhance the execution of their responsibilities. Contribute towards the enhancements of a stable CIB platform.
Manage all associated document management, governance and record keeping in line with CIB Clients policies and procedures to maintain compliance and manage associated risks
Project management
Coordinate and support selected CIB strategic projects / initiatives from inception through planning, implementation, monitoring, evaluation and conclusion to ensure delivery of strategic objectives, on time and within budget and other constraints. Participate in strategic projects where required
Research, analytics and reporting
Proactively monitor the internal and external environment and provide the CIB team with regular and ad hoc reports highlighting research findings, analytics and insights on business performance (revenues, returns, pipeline, fee share and performance vs. targets), client interests, competitors, markets and industries trends and themes, opportunities and concerns in relation to the business strategy and direction.
Secretarial services
Provide secretarial services on selected governance structures and decision-making committees on which the Head of CIB serves. This includes logistics coordination, agenda planning, working with presenters to prepare prior to submission / presentation, material collection and distribution, attendee tracking and posting of minutes
Stakeholder engagement
Where required, represent the Head of CIB on certain cross business forums / committees and any party engagements
Communications
Work with relevant functional experts to prepare CIB team for internal and external communications and events, to facilitate clear and consistent messaging, optimal preparation, performance and impact. Where required, advise on, develop, coordinate and / or compile the content for corporate events, conferences, media events, results presentations, speeches, interview, client meetings and related deliverables for the CIB.
Audit Coordination
Engage with auditors to fit audit plans into operational calendars and pressures in CIB. Coordinate audit evidence collection efforts for auditors or assurance teams. Participate in the creation of audit remediation plans. Put mechanisms in place to track the progress of the remediation activities in CIB.
Corporate Functions Liaison
Build and maintain sound relationships with corporate functions including Risk, Legal, Finance, People and Culture, Procurement, IT and Compliance and work closely with them to optimise service deliver, compliance, and / or the secure the timeous delivery / achievement of all required activities (e.g. financial reporting, vendor performance management, legal compliance, business continuity measures). Contribute towards the negotiation of internal service level agreements where necessary.
Continuous improvement/ Innovation
Actively initiate and drive digitisation of certain CIB activities where required. Contribute towards the identification of opportunities for continuous improvement within the team ito operational processes, productivity and cost reduction to enable alignment, strong communication, and effective collaboration across multiple stakeholders and to support the achievement of business excellence.
QUALIFICATIONS
- Post Graduate Degree in Business Commerce or relevant field of study
- Masters degree as an added advantage (Finance or Business Administration (MBA) preferred)
- 3-4 years of relevant experience
- Sound expertise in economic and financial risk advisory