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Job Title
Manager, Business Development – Acceptance
Primary Responsibilities
- Acquirer and Payment Faciliator/Payment Service Provider business development
- Grow incremental (non secular) acquiring volumes/revenues and acceptance locations/segments/channels (e.g. gateways, contactless, ecommerce acquiring, POS activation, new micro-merchants, cross-border…)
- Investigate and analyse business opportunities to increase volume and share as well as develop and implement improvements to acquiring operations and processes
- On-board non-traditional acquirers and take them through the end-to-end licensing processes where new e.g. Yoco, Paycorp, Efficacy Payments, Retail Assist and African Resonance.
- Responsible for delivering cash displacement opportunities in new segments, such as education and health, leveraging fintech partners
Supporting Responsibilities
- Develop short term and long-term acceptance/acquiring strategy, set objectives and lead the delivery of initiatives in conjunction with BD, CM and customer under the umbrella of the South Africa 5 Year Strategy
- Development of specific acceptance business plans through the provision of appropriate market intelligence, data and research (e.g. Genesis cross-border, informal merchant segments, x-border spend analysis…)
- Project manage acquiring initiatives from concept, contracts through to live implementation, e.g. TOP implementations
- Work with broader product and commercial teams to expand acceptance use cases across different sectors, form factors and customer touch points.
- Support the Customer Relationship Manager with acquirer relationships (e.g. own QBR acceptance analysis, status, strategic opportunity direction …)
- Motivate for needed acceptance funding to support key initiatives / strategic objectives. Own implementation of campaigns and internal compliance.
- Represent Mastercard at PASA Acquiring Forums (regulatory support) and other like forums / acquiring conferences.
- Build an understanding of issues touching the acquirer space, particularly standard/compliance/mandates, interchange, mobile, contactless and ecommerce requirements. Guide BD, CM and customers through this and implement.
- Interpret and assess available MIS to identify opportunities for innovation and revenue growth.
- Manage acceptance product / solution sales and growth, e.g. DCC
- Own acquiring portfolio across South Africa and affiliated countries “linked to SA” (Lesotho, Swaziland, Botswana and Namibia). Own and resolve issues e.g. licensing sub-region resolution, propose pricing …
- Grow acquiring revenue through partnerships with high XB volume merchants and conclude partnerships (e.g. deliver on corridor merchants to support SAEM issuance, x-border spend and tourism hotspots..)
- Own all acceptance / acquiring training interventions e.g. rules, best practice workshops, fraud prevention …
Due to COVID-19, most of our employees are working from home. We’ve implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we’re all in this together.
Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
If you require accommodations or assistance to complete the online application process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.