THUSONG FINANCIAL SERVICES
VACANCY – Loan Consultant
Maseru Branch x 1 Mafeteng Branch x 1
Job Summary
The ideal candidate will play a crucial role by providing expert advice on loan products and guiding clients through the loan process. The candidate will focus on delivering expectational customer service, understanding client financial goals and ensuring compliance with regulations.
Key Responsibilities
- • Conduct comprehensive consultations with clients to assess their financial needs and goals
- Provide expert guidance on suitable loan products, interest rates and repayment terms
- Guide clients through the loan application process, ensuring accuracy and completeness of all required documentation
- Keep clients informed about the process of their applications and address any queries they may have
- Stay informed about the company’s loan products, interest rates and lending policies
- Ensure strict adherence to regulatory requirements and company policies during the entire loan application process
Required Skills
- At least 2 years’ experience in customer-facing role within the financial services industry, particularly in lending or banking
- In depth understanding of loan products, interest rates and lending procedures
- Exceptional communication and interpersonal skills with the with the ability to explain complex financial concepts in an accessible manner
- Detail oriented with strong organizational and time management abilities
Qualifications
- Diploma in Finance, Business or a related field
Deadline: 28th March 2025 – 5pm
How to Apply:
Interested candidates should send their resume and cover letter together with copies of qualification certificates to [email protected].
Please use the subject line: Application for Loan Consultant Position