Licensing and Compliance Manager at LCA

November 2, 2026

Vacancy: Licensing and Compliance Manager

Organisation: Lesotho Communications Authority (LCA)
Position: Licensing and Compliance Manager
Reports To: Chief Licensing and Compliance Officer
Closing Date: 27 November 2026

About the Lesotho Communications Authority

The Lesotho Communications Authority (LCA) is the regulatory body for the communications sector in Lesotho.

Following the adoption of the Lesotho Telecommunications Policy of 1999, the Authority was established by an Act of Parliament in 2000. It currently operates under the Communications Act of 2012 to regulate Information and Communications Technologies (ICTs), broadcasting, and postal services.

LCA invites applications from suitably qualified candidates for the position of Licensing and Compliance Manager.

Job Summary

The Licensing and Compliance Manager is responsible for managing and regulating licensing processes, developing and implementing licensing frameworks for the communications sector, ensuring licensees’ compliance with legal and regulatory frameworks, and overseeing the resolution of consumer complaints.

The role is critical in maintaining the integrity of the sector through effective licensing, compliance monitoring, enforcement of regulatory frameworks, and protection of consumer interests.

The Manager will also engage with industry stakeholders to ensure alignment with national and international regulatory standards.

Key Responsibilities

1. Licensing Management

Licence Issuance and Renewal: Oversee the end-to-end process of issuing, renewing, amending, suspending, and revoking licences in accordance with the law.
Licence Terms and Conditions: Determine and develop the terms and conditions for the provision of licensed services and systems, and monitor adherence.
Licensing Framework Implementation: Develop, implement, and update licensing frameworks to align with industry changes.
Stakeholder Engagement: Communicate with licence applicants and holders, provide guidance on licensing requirements, and resolve queries.
Licence Database Management: Ensure accurate maintenance of licensing records and databases for tracking licensees, renewals, and non-compliance.
Licensing Fee Structure Management: Oversee the management of and adherence to licensing fee rules.
Legal and Regulatory Guidance: Provide legal and regulatory guidance to licensees and applicants on matters related to communications regulation and compliance.
Advice to Management: Advise and make recommendations to management on the award of licences.

2. Regulatory Compliance Oversight

Compliance Monitoring: Plan, oversee, and conduct compliance monitoring and assessments to verify adherence to licence conditions and applicable laws.
Enforcement Actions: Recommend appropriate enforcement actions or regulatory interventions for violations of legal and regulatory obligations.
Compliance Enforcement Reporting: Prepare and submit comprehensive compliance enforcement reports to senior management.
Regulatory Guidance: Provide regulatory guidance and support to internal departments and external stakeholders to ensure awareness of regulatory requirements.

3. Stakeholder Collaboration and Consumer Protection

Internal Collaboration: Collaborate with relevant divisions to ensure coordinated compliance efforts and consumer protection.
External Relations: Maintain strong professional relationships with licensees, industry stakeholders, and other relevant external entities.
Consumer Dispute Resolution: Oversee the handling and resolution of consumer complaints against licensees.
Licensee Dispute Resolution: Ensure the handling and resolution of licensee disputes, acting as a mediator when necessary.
Public Awareness and Education Support: Support the development and implementation of awareness programmes to educate stakeholders about compliance, licensing obligations, and consumer rights.
Reporting: Prepare detailed reports on licensing, compliance, and consumer complaint issues, presenting findings and recommendations to senior management.

4. Legislative Development and Drafting

Legislative Development: Lead the development of regulatory frameworks and guidelines for licensing and compliance.
Regulatory Updates: Keep abreast of changes in national and international regulations affecting licensing and compliance, and update legal and regulatory instruments.
Internal Engagements: Engage with relevant divisions regarding the review and drafting of legal instruments.
External Consultations: Participate in public and stakeholder consultations on the development of legal and regulatory instruments.

5. Team Leadership and Management

Team Supervision: Lead and manage the Licensing and Compliance team, providing guidance, training, and performance evaluations.
Staff Development: Foster a culture of continuous learning and development within the team by providing relevant training opportunities.
Resource Allocation: Ensure the efficient allocation of resources within the team to meet regulatory objectives.
Performance Management: Set performance goals for the team, conduct regular appraisals, and address performance issues.
Succession Planning: Develop and implement succession plans for key roles within the Licensing and Compliance division.

Qualifications and Experience

Applicants must meet one of the following requirements:

Master of Laws (LLM) degree with at least five (5) years of working experience in a regulatory environment.

Bachelor of Laws (LLB) degree with at least seven (7) years of working experience in a regulatory environment.

In addition, applicants must be admitted as an Advocate/Attorney of the High Court of Lesotho.

Competencies

Demonstrable knowledge of ICT regulation.
Strong knowledge of regulatory compliance and enforcement.
Strong skills in managing licensing processes.
Strong skills in overseeing and resolving consumer and licensee complaints.
Leadership, mentoring, and team supervision skills.
Strong legislative drafting skills.
Experience in stakeholder management and collaboration.
High ethical standards, integrity, and objectivity.
Strong organisational and time management skills.
Effective communication and presentation skills.

How to Apply

Interested candidates should submit the following:

Application letter.
Certified copies of relevant certificates.
Curriculum vitae.
Names and addresses of three (3) referees.

Applications should be emailed to:

Email: [email protected]

Application Deadline

27 November 2026

Applications must be submitted on or before the closing date.

Note: The original advertisement contains two different closing dates: 27 November 2026 in the application instructions and 26 November 2026 at 11:59 PM in the closing-date line. The deadline should be confirmed with LCA.