Key Account Manager (National)

OBJECTIVE: Will be responsible for managing Key Account Managers via driving and implementing Key Account Operational Plans aligned to the Strategic and Tactical Business Portfolio Plans. The successful incumbent will have customers across FMCG Wholesalers, Cash and Carry, and Pharma Wholesalers that include much growth potential. Drive achievement of sales budget for Consumer division, managing net revenue, operating income and trade expenditure. You will be required to collaborate and work cross-functionally and inter-departmental with Marketing, Sales, Finance, Supply Chain and 3rd Party Logistics. Ensure the adherence to Aspen policies, systems and procedures

MAIN DUTIES:

• Ensure all financial and non-financial objectives are achieved for Key Accounts as set by the Consumer Head in collaboration with the KAM Lead
• Plan, implement, execute and monitors sales activities to drive performance on a national, local and neighbouring territories level.
• Be accountable and drive goals and objectives that are channel specific that include and not limited to FMCG Wholesalers, Cash & Carry, and Pharma Wholesaler
• Work closely with Finance and Debtors Team managing Operating Expenses and Debtors’ Management
• Liaise with finance and legal department in coordinating and negotiation of trading agreements and expenditure tracking and management
• Identify and develop new business opportunities in both sales channel and product portfolio
• Ensuring all strategic negotiations become operationally visible through daily interaction and communication with sales, marketing teams and management.
• Prepare and manage budgets according to operational requirements and robust expenditure management
• Control/review trade expenditure against budgets. Ensure optimal output on sales force & merchandising investments
• Monthly achievement & reporting on budgets
• Methods for improving customer services are proposed, developed and continuously updated.
• Ensure entire product range is maximised, ensuring achievement through implementation and management of numerous contracts and letters of agreement
• Ensure Aspen remains partner of choice in key product categories
• Implement improvement in services and products via execution of channel-specific tactics.
• Opportunities for system and process improvements are enhanced and implemented
• Liaise with demand planning to ensure continuous and un-interrupted supply key FMCG line items
• Explore new key account opportunities
• Ensuring adherence to legislations, the Self-Care Association marketing Code and Aspen’s values, policies and procedures

SKILLS

• Planning skills
• Time management
• Problem solving
• Budgeting
• Forecasting
• Analysing trends
• Service orientation
• Decision making skills
• Interpersonal skills
• Strong Customer Relationship Management
• Communication skills
• Self-Motivated
• Negotiation skills
• Leadership skills

ATTRIBUTES

• Initiative, accuracy, confidentiality, customer focused, interpersonal sensitivity, logical thinking, information seeking, enquiring mind, self-development orientation, cultural sensitivity, vision, integrity, planning and organizing, analytical, decision making, commercial astuteness, ability to handle pressure, negotiation skills, entrepreneurial spirit, persuasive, ability to delegate, flexible and strategic thinker

KNOWLEDGE

• Knowledge of FMCG landscape across various key account channels
• Knowledge of processes
• Recruitment and Selection
• Policy and procedure
• Finance knowledge
• System knowledge
• Product knowledge
• Industry knowledge
• Future trend analysis
• Strategic marketing
• Pharmaceutical Laws i.e. Pricing / Marketing

EXPERIENCE & EDUCATION:

• Matric with a degree/ diploma in relevant commercial/ healthcare environment
• Min 3-5 years Sales / Key Accounts management experience
• Strong prior KAM Commercial Management experience advantageous
• Experience in setting and strategizing of departmental budgets incl. Forecasting
• Experience in customer negotiations i.e. Trade / Contracts etc
• Strategic Market understanding and knowledge – essential
• Computer literate

Aspen is committed to the principles of equal employment opportunity and suitably qualified job applicants are invited to submit their CV online on or before the 26 February 2021. Preference will be given to applicants from designated groups through a fair recruitment and selection process in accordance with laws governing employment equity, where such laws are applicable to the Aspen entity that will employ the successful candidate. If you have not heard from the HR department within 30 days of this advert closing, please consider your application unsuccessful.

Internal Online Applications must be completed using an Aspen mailing address after having informed their direct line managers of their application