CENTRAL BANK OF LESOTHO (CBL)
CAREER OPPORTUNITY: IT SERVICE MANAGEMENT PROFESSIONAL (Ref: ISMP)
ROLE SUMMARY
The Central Bank of Lesotho (CBL) seeks a qualified professional to support the execution, maintenance, and continuous assessment of the Bank’s IT Governance Framework by performing key activities within the IT Governance Section.
AREAS OF RESPONSIBILITY
- Develop and maintain IT Governance and IT Service Management artefacts and repository.
- Serve as custodian of IT Governance and Service Management components, including policies, procedures, and guidelines.
- Develop, implement, and monitor IT process improvement initiatives.
- Contribute to annual work plans, budgets, progress reports, and variance analyses.
- Conduct IT process maturity assessments and recommend enhancements.
- Facilitate training and workshops on IT Governance and IT Service Management (ITSM) processes.
BEHAVIOURAL COMPETENCIES
- Working with people and teams
- Strong analytical thinking
- Decisive and proactive
- Excellent communication and presentation skills
- Creativity and innovation
- Results-oriented and customer-focused
MINIMUM QUALIFICATIONS
- Bachelor’s degree in Information Technology, Information Systems, Information Resource Management, Computer Science, or a related field.
Added Advantages:
- Minimum of two (2) years’ experience in IT Governance or IT Service Management.
- Certification in COBIT 2019 and/or training in ITIL V3.
APPLICATION DETAILS
Interested and qualified candidates should apply online at:
Website: https://centralbank.org.ls/careers
Closing Date: 14th November 2025