Job Description
To manage computer operations infrastructure, server, networking, desktop and database administration of integrated system staff management, architecture and strategy
- Drive business profitability in the context of cost management through Information technology solutions
- Establish, align and manage target and budget goals whilst ensuring effective control of costs for a range of functional areas to increase cost efficiency
- Influence, encourage and manage the cost-effective use of systems and facilities
- Develop a IT service culture which builds rewarding relationships, proposes innovations and allows others to provide exceptional client service
- Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members by providing input to business requirements
- Operationally manage, monitor, alert and escalate for a number of diverse platforms which include, Mid-range, Personal Computers, Networks, Helpdesk and Enterprise Management
- Comply, understand and implement all steps within IT development and meet governance in terms of legislative and audit requirements
- Ensure all the required hardware and software contracts and SLA are up to date and all metrics are met
- Production environment Support and Automation, for their respective support teams (Technical and Development)
- Support all incidence and problem management when necessary
- Manage own development to increase own competencies
- Facilitate the conversion of knowledge management and ideas into new or improved processes and services
- Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve efficiencies and increase competencies.
- To also play a role of a Data Privacy Officer in ensuring that all the requirements around data protection framework are adhered to.
- Maintains the security architecture and establishes and maintains security standard.
- Proactive management of the SSD function (ATMs/ADTs) function to meet required availability benchmark (including strategic deployment of new devices as well as replacement strategy for older devices).
- Ensure the data protection framework principles are adhered to as per the Data Protection and Data Privacy framework as well as keeping such up to date.
Job Details
Application Closing Date: 23/05/24
All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.