IT Officer


Salary:                         Commensurate with required experience and qualifications
Reports to:                  Aquity Director

Roles and Responsibilities:

The IT Officer responsible for maintenance of the network; telecommunications administration; and maintenance; hardware and software procurement and installation; data base programming; and technical assistance and training in software.

Specific duties include (but not limited to) the following:
Establishes network specifications by conferring with users; analysing workflow, access, information, and security requirements; designing router administration, including interface configuration and routing protocols.
Establishes network by evaluating network performance issues including availability, utilization, throughput, goodput, and latency; planning and executing the selection, installation, configuration, and testing of equipment; defining network policies and procedures; establishing connections and firewalls.
Secures network by developing network access, monitoring, control, and evaluation; maintaining documentation.
Prepares users by designing and conducting training programs; providing references and support.
Upgrades network by conferring with vendors; developing, testing, evaluating, and installing enhancements.
Protects organization’s value by keeping information confidential.
Ensure the integrity of high availability network infrastructure to provide maximum performance for users.
Manage company website and social medical platforms. Process any requested updates and changes.
Establishing the networking environment by designing system configuration, directing system installation, defining, documenting and enforcing system standards.
Design and implementation of new solutions and improving resilience of the current environment.
Maximizing network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades on network optimization.
undertaking data network fault investigations in local and wide area environments, using information from multiple sources.
Support and administration of firewall environments in line with IT security policy
Upgrading data network equipment to the latest stable firmware releases;
Configuration of routing and switching equipment;
Remote troubleshooting and fault finding if issues occur upon initial installation
Ensure security of data, network access and backup systems
Act in alignment with user needs and system functionality to contribute to organizational policy
 Identify problematic areas and implement strategic solutions in time
 Preserve assets, information security and control structures
 Facilitate procurements and standards for ICT equipment’s for the organizations and ensures cost effectiveness
Manage relationships and contract with service providers
Manage server system systems and ICT infrastructure around telecommunications
Ensure disaster recovery plans are in place in for business continuity e.g. Backup server files, UPS for power failure, Synchronization, Data storage on cloud.
Required Experience and Qualifications:
Diploma in information technology (NQF Level 6) / BSC degree or related
4 years’ experience managing server systems and ICT infrastructure, Network envrioments, Windows, Cisco, PABX, Telephony, LAN, WiFi, AP, DNS, DHCP, TCP/IP and knowledge of Windows Active directory.
Proven track record of administering Windows servers, WAN/LAN connects and performing backups and restorations of data.
Ability to perform system updates, upgrades, migrations, and manage outages.
Certifications in either technical support or systems support highly preferred.
Industry recognised certificates (Cisco & Microsoft)
Administration of Ms Office 365, Sonicwall Firewalls, ubiquiti wifi (advantage)
 Key skills
IT and technical skills
Problem-solving skills
Interpersonal skills
Teamworking skills
Attention to detail
To apply, please send your CV and cover letter, indicating the position and district applied for, to [email protected] before the 15th May 2020.

Please note: Only candidates who are eligible to work in South Africa for an indefinite period without a need for sponsorship will be considered for this position. Only shortlisted candidates will be contacted.