WFP Lesotho seeks candidates of the highest integrity and professionalism who share our humanitarian principles.
Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance.
ABOUT WFP
The United Nations World Food Programme is the world’s largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.
STANDARD MINIMUM QUALIFICATIONS
Education: University degree in one or more of the following disciplines: Social Sciences, Information Technology, Marketing/Communication or related fields.
Experience:
- At least 3 years working experience in research, data analytics and/or visualization.
- Experience with work in a non-profit organization a plus
Language: Fluency in both oral and written communication in English and Sesotho.
ORGANIZATIONAL CONTEXT
Under the general supervision and guidance of IT Officer, as a Data Analyst, you will help us discover the information hidden in vast amounts of data and help us make smarter decisions to become even more effective at serving our beneficiaries. A passion for data visualization and a keen design sense, you will also have a portfolio of work you are excited to share but probably never completely satisfied with.
JOB PURPOSE
To apply data mining techniques, do statistical analysis, analyse trends to identify insights and visualize the data to create a powerful narrative.
KEY ACCOUNTABILITIES (not all-inclusive)
- Work closely with data owners and stakeholders to identify data pain points and data visualisation needs for country operations
- Review key data that has been collected through various platforms/sources;
- Process, clean, and verify the integrity of data used for analysis;
- Conduct in-depth analysis and identify and flag trends in data, generating actionable insights;
- Produce visual dashboards (in Tableau) for key presentations, reports and various types of communications for both internal and external audiences;
- Leverage visual dashboards and communications to deliver powerful narratives targeting diverse stakeholders;
- Do other IT related activities as may be required.
4Ps CORE ORGANISATIONAL CAPABILITIES
Purpose
- Understand and communicate the Strategic Objectives: Helps teammates articulate WFP’s Strategic Objectives.
- Be a force for positive change: Suggests potential improvements to team’s work processes to supervisor.
- Make the mission inspiring to our team: Explains the impact of WFP activities in beneficiary communities to teammates.
- Make our mission visible in everyday actions: Articulates how own unit’s responsibilities will serve WFP’s mission.
People
- Look for ways to strengthen people’s skills: Trains junior teammates on new skills and capabilities.
- Create an inclusive culture: Seeks opportunities to work with people from different backgrounds.
- Be a coach & provide constructive feedback: Serves as a peer coach for colleagues in same area of work.
- Create an “I will”/”We will” spirit: Tracks progress toward goals and shares this information on a regular basis with supervisor.
Performance
- Encourage innovation & creative solutions: Explores ways to consistently be more efficient and accurate in own areas of work and shares new methods of work with colleagues.
- Focus on getting results: Focuses on getting results and tracks trends in completion rates for own tasks to identify opportunities for efficiency.
- Make commitments and make good on commitments: Takes responsibility for own tasks and notifies supervisor as soon as possible of potential delays in meeting deadlines or commitments.
- Be Decisive: Independently decides what action to take when faced with critical choices in the workplace or in dangerous situations in the field.
Partnership
- Connect and share across WFP units: Suggests opportunities for partnering with other units to supervisor.
- Build strong external partnerships: Identifies opportunities to work with colleagues and partners in the field towards common goals.
- Be politically agile & adaptable: Develops an understanding of the value of WFP’s teams and external partners in fulfilling team’s goals and objectives.
- Be clear about the value WFP brings to partnerships: Aligns own activities with supervisor’s priorities to fulfill internal and external partner needs.
FUNCTIONAL CAPABILITIES
| Capability Name | Description of the behaviour expected for the proficiency level |
| Governance, Strategy and Architecture | Demonstrates awareness of overall IT governance structure and system architecture development to support the process and assist in design of interaction between systems |
| Change Implementation, Project management, Planning and Optimization | Has basic understanding of project management principles to provide basic estimates on timing, resource utilisation and costs to facilitate the project planning process. |
| Technical Expertise | Understands technical aspects of own job and applies them in a thorough and systematic manner to analyze customer’s technical issues and offer value adding advice and/or solutions. |
| Service Management | Understands and follows the established standards and protocols for service excellence within own domain to maintain quality of delivery and high levels of customer satisfaction. |
| Client Management | Demonstrates working understanding of existing hardware, software, servers and network management to resolve users’ routine problems using WFP’s established processes and tools. |
| Procurement and Contract Management | Assists in the technology selection process by collating information on vendors and/or products for evaluation against criteria. |
OTHER SPECIFIC JOB REQUIREMENTS
This section is optional to describe additional responsibilities & knowledge required for the specific job
DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE
• Academic or professional experience in computer science.
• Has experience resolving level 1 IT issues.
TERMS AND CONDITIONS
DEADLINE FOR APPLICATIONS
Deadline for online submissions is 16 November 2021
Female applicants and people with disabilities are especially encouraged to apply
WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status.
No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.
Internal Link: https://performancemanager5.successfactors.eu/sf/jobreq?jobId=151681&company=C0000168410P
External Link: https://career5.successfactors.eu/sfcareer/jobreqcareer?jobId=151681&company=C0000168410P