POSITION : ISP and Corporate Network Supervisor
DEPARTMENT : Technical
REPORTING TO : Information Technology Manager
PURPOSE:
To supervise the ISP and Corporate Network services’ provisioning, maintenance and support in line with set ETL and regulatory requirements.
Key duties/Responsibilities
· Maintains 100 availability of the ISP network and services through network monitoring, daily and quarterly health checks and maintaining unto date network designs;
· Develops and updates ISP and Corporate network hardware, software and network requirements and provide recommendations to management;
· Develops and updates ISP and Corporate network infrastructure roadmap and submits to management;
· Provides input in the development of the disaster recovery and business continuity plans and maintains ISP and corporate network backups as per agreed schedules;
· Develops a plan and manages Internet number resources’ allocation to ISP customers;
· Recommends and facilities on procurement of ISP and corporate network elements in line with procurement policy;
· Provides and maintains corporate network and Internet services. These includes VPN(site-to-site and client-to-site), Internet network (DIA network, Internet gateways and Internet firewalls) services;
· Prepares the ISP reports (Weekly, Monthly, quarterly) and submits to the IT Manager;
· Conducts quarterly assessments for ISP network nodes and submits a report with recommendations to IT Networks;
· Coordinates fault management within ISP and corporate network spectrum in line with SLAs and OLAs;
· Coordinates and facilitates ISP and Corporate network projects’ planning and implementation and submits the report to IT Manager;
· Analyses and recommends the processes improvements on the IP network and implements upon approval;
· Agrees on medium and short term objectives, develops a work plan, and checks that this is being carried out.
Qualifications & Experience:
· Degree in Computer Science or equivalent
· CCNA certification is essential
· 2 to 4 years’ experience in IP network or similar environment
Competencies:
· Planning and Organizing skills
· Analytical and Problem Solving skills
· Information Technology
· Customer Care
Interested applicants should submit their applications on or before Thursday, 5th May 2022.
Candidates who would not have been contacted by the Friday, 13th May 2022 should consider their applications not successful.