Key responsibilities:
- Assemble, configure and support end-point devices, inclusive of the necessary user support required;
- Perform the necessary debugging on all equipment to ensure proper functionality, and help out on all projects that involve end-user support;
- Perform basic network and telephony service support, installations, configuration and general user advice where required;
- Assist with software and hardware troubleshooting;
- Assist with desktop management, maintenance and roll-out mechanism;
- Provide support on both network and stand-alone printers;
- Ensure desktop functionality is available and accessible at all times to CSIR end-users;
- Ensure quality service is provided to clients;
- Support Microsoft and Linux desktops in a Novell environment;
Qualifications, skills and experience:
- A National diploma or Bachelor’s degree in information technology;
- A+ certificate would be advantageous;
- Basic computer knowledge;
- Good customer relations and communication skills;
- Stress management skills and ability to handle difficult customers;
- A team player and lateral thinker who takes initiative
Closing date: 05 June 2019
PLEASE NOTE THAT FEEDBACK WILL BE GIVEN TO SHORTLISTED CANDIDATES ONLY.
For more info, please contact the CSIR Recruitment Centre on 012 841 4774 or email us at [email protected]
The CSIR is an equal opportunity employer. As such, it is committed to the Employment Equity Act of 1998. By applying for this position at the CSIR, the applicant understands, consents and agrees that the CSIR may solicit a credit and criminal report from a registered credit bureau and/or SAPS (in relation to positions that require trust and honesty and/or entail the handling of cash or finances) and may also verify the applicant’s educational qualifications and employment history. The CSIR reserves the right to remove the advertisement at any time before the stated closing date and it further reserves the right not to appoint if a suitable candidate is not identified.