IkamvaYouth is a township-based volunteer programme that gets learners out of poverty through education. The organisation exists to reduce inequality in South Africa, and its track record of matric results, access to post-school opportunities, and alumni success is proof that positive change is possible.
IkamvaYouth seeks to appoint a Technology assistant to be based in their WC National office.
Remuneration: R12 814.37
Employment type: 4 Months Fixed – Term Contract (Maternity)
The purpose of this position is to provide helpdesk support to all IkamvaYouth (IY) staff. He/she is required to support the Technology Coordinator in the areas of administration and procurement. The Technology Assistant reports to the Technology Co-ordinator
Responsibilities:
- Contribute to Department Objectives
- Contribute to the achievement of department-specific objectives
- Work from a branch to promote team cohesiveness and gain a better understanding of context on the ground
- IT Support
- Provide support to District Managers and teams to ensure optimal usage, care, and management of technology
- Attend to IT tickets received
- Safeguard software access keys and passwords
- Maintain the IY email database
- Conduct an upgrade needs analysis on various IY systems
- Ensure that equipment that needs upgrading is attended to
- Travel to branches and offices to service and equipment
- Arrange and book training on behalf of the Technology Coordinator
- Provide training to all IY staff on collaboration software & technology systems (google apps, WebEx, Skype, Dropbox, etc.) as and when required
- Ensure that all new employees are inducted on IY collaboration software and technology systems
- Develop and manage all branch and office audit spreadsheets
- Track changes, together with Branch Assistant on audit spreadsheet
- In the case of missing or broken assets inform Technology Coordinator
- Administration
- Ensure that all tech assets are insured
- Keep a central depository of insured equipment
- Complete and submit paperwork to claim from insurance (eg: stolen or broken equipment)
- Attend to all queries related to lost and/or stolen equipment
- Provide advise as per disposal policy
- Compile and submit pay card report and share with the finance department
- Assist in setting up equipment for events (eg. AGM, conferences, etc.)
- Procurement
- Follow the standard finance policy with regards to the procurement of equipment
- Ensure that procurement of all IY assets are aligned to the IY procurement policy
- Effect procurement of equipment for staff, labs, and offices
- Update asset register on Salesforce
- Track asset loan agreements on Salesforce
- IT Infrastructure
- Ensure that every laptop has antivirus software installed
- Carry out regular antivirus checks on all equipment
- Administration
- Invoice as per schedule on the tracker
- Update the Fundraising Coordinator every Friday
- Send bank statements every Friday
- Update meeting records on a weekly basis
- Keep track of action items
Required:
- A diploma or certificate in Information Technology
- A minimum of 1-2 years’ experience in the IT sector
- Experience in training on various tech platforms would be advantageous
- Patience and ability to train and support colleagues with a wide range of technical competencies
- Experience in cloud platforms would advantageous
- Performance-Oriented
- Proactive
- Resourceful
- Good written and verbal communication skills
- Adaptable
- Attention to Detail
- Problem-solving skills
- Team player
- Ability to take initiative and work independently
- Commitment to IY’s five values and redressing inequalities through education
Interested applicants should submit their Curriculum Vitae and a cover letter via email to [email protected] with the subject heading “Technology Assistant”.
Due to the volume of applicants, should you not receive feedback within 2 weeks please consider your application unsuccessful.
For more about IkamvaYouth, refer to http://ikamvayouth.org/