MINISTRY : PUBLIC SERVICE
JOB TITLE : ICT SYSTEMS SUPPORT OFFICER
GRADE : G
RESPONSIBLE TO : ICT OPERATIONS ADMINISTRATOR
NUMBER OF POSITIONS : 1
Job Purpose
To provide technical support on institution systems and their services.
Main Duties
- Provide routine support to Ministry staff on LAN, WAN and other ICT issues
- Provide Support in monitoring the use of internal data and voice communication facilities (equipment and software)
- Maintain the systems integrity and providing user guidance.
- Provide support on development and implementation of applications.
- Upgrade systems and related operating system issues
- Carry out start up and shutdown procedures
- Administer user accounts, permissions, and access rights
- Providing desk and on call support to end-users
- Provide advice on access control for network users to support Confidentiality and integrity of the network Resources
- Handle service requests and take part in recovery and restoration of a system to a correct state after a security incident
JOB SPECIFICATION
Masters Degree in Information Technology / Computer Science
OR
Bachelor’s Degree in Information Technology/ Computer Science with two (02) years working experience at the level of Assistant System Support or equivalent level of experience in Government or reputable organization.
Competences
Technical Competences
- Information Communication Technology
- Planning, Organizing, and coordinating
Behavioral competences
- Innovativeness
- Teamwork and Networking
- Concern for quality standards
- Accountability
- Knowledge management
- Communicating effective
- Flexibility
Applications on relevant forms of G.P 104 for serving officers and GP 103 for job seekers duly accompanied by certified copies of educational certificates, transcripts, ID., C.V’s & Council on Higher Education (CHE) certificate of verification should be hand delivered to HUMAN RESOURCES OFFICE AT THE MINISTRY OF THE PUBLIC SERVICE NOT LATER THAN 30th DECEMBER, 2024.
FOR THE POSITIONS OF DIRECTOR TRAINING & DEVELOPMENT AND REMUNERATIONS & BENEFITS OFFICER, DEADLINE FOR SUBMISSION WILL BE NOT LATER THAN 13th DECEMBER, 2024 (2 WEEKS)