We have an outstanding onsite opportunity in our Strategy, Portfolio, Partnerships and Digital Division for an ICT Support Specialist – Audio Visual.
Responsibilities of the ICT Support Specialist – Audio Visual
The ICT Support Specialist – Audio Visual is expected, among other responsibilities, to:
- Support the delivery of secure hybrid and virtual events with onsite presence required at the Secretariat’s Offices in London.
- Create documentation and User guides on virtual platforms and provide User training on virtual platforms.
- Support the Audio-Visual equipment setup in various meetings rooms at the Secretariat’s Offices and the Commonwealth Small states Offices and ensure that the equipment is kept in good order.
- Act as an escalation point for AV queries and provide occasional second line IT support.
- Provide out of hours support for virtual and hybrid events and meetings.
- Ensure that virtual meeting recordings are downloaded, communicated, and archived as appropriate.
To be considered for the post, you should have a degree or equivalent in Information Technology and/or Technical Computing/AV Certifications. Candidates must also have at least five years’ experience in managing Audio Visual Equipment and hybrid events. The individual must have strong interpersonal skills, ability to communicate to non-technical VIP users and the ability to maintain the strictest confidentiality. Please refer to the job description for full details.
The Commonwealth is a voluntary association of 56 member governments and provides guidance on policy making, technical assistance and advisory services to Commonwealth member countries. We support governments to help achieve sustainable, inclusive and equitable development.
To join us, you must be a citizen of a Commonwealth country as well as have the right to live and work in the UK.
Please apply by submitting a CV and cover letter. Covering letters should be structured to address the key criteria required in the person specification, giving clear examples.