MINISTRY : PUBLIC SERVICE
JOB TITLE : ICT OPERATIONS ADMINISTRATOR
GRADE : H
RESPONSIBLE TO : ICT OPERATIONS MANAGER
NUMBER OF POSITIONS : 2
Job Purpose
To manage institution systems and users.
Main duties
- Install and configure software and hardware as required
- Respond to relevant IT support tickets as required
- Manage the integrity of systems
- Maintain the health and stability of the systems infrastructure
- Maintain and support Active Directory, Exchange, HPC and any other servers.
- Monitor and mitigate risk and proactively provide solutions, including the risk and benefit analysis.
- Monitor user accounts, permissions, and access rights
- Demonstrate and share domain expertise to the institution
- Identify gaps in current processes, update and maintain the process documentation.
- Maintain systems security
- Provide backup and restore of the systems.
- Handle recovery of a system to a correct state after a security incident
- Document resolution and recovery of assigned incidents.
JOB SPECIFICATION
Master’s Degree in Information Technology / Computer Science with two (2) years working experience at the level of systems support in Lesotho Government or equivalent level of experience from a reputable organization.
OR
Bachelor’s Degree in Information Technology / Computer Science with four years working experience of which 2 must have served at the level of System Support or equivalent level of experience in Government or reputable organization
OR
Certifications in Microsoft Administration or related field from a recognized University /Institution is an added advantage.
Competences
Technical Competences
- Information Communication Technology
- Planning, Organizing, and coordinating
Behavioral competences
- Innovativeness
- Teamwork and Networking
- Concern for quality standards
- Accountability
- Knowledge Management
- Communicating effective
- Flexibility
Applications on relevant forms of G.P 104 for serving officers and GP 103 for job seekers duly accompanied by certified copies of educational certificates, transcripts, ID., C.V’s & Council on Higher Education (CHE) certificate of verification should be hand delivered to HUMAN RESOURCES OFFICE AT THE MINISTRY OF THE PUBLIC SERVICE NOT LATER THAN 30th DECEMBER, 2024.
FOR THE POSITIONS OF DIRECTOR TRAINING & DEVELOPMENT AND REMUNERATIONS & BENEFITS OFFICER, DEADLINE FOR SUBMISSION WILL BE NOT LATER THAN 13th DECEMBER, 2024 (2 WEEKS)