Position : ICT Officer (2)
Reports to: Database Manager – VACS
Location: All Districts, Lesotho
Period: 6 Months
In partnership with the Ministry of Social Development and the US Centers for Disease Control and Prevention (CDC), ICAP will conduct a nationwide household based survey among children and young adults aged 13-24 years in 2018, also called Violence Against Children Surveys (VACS). VACS will collect information that can be used to estimate the prevalence of emotional, physical and sexual violence against children and youth in Lesotho. The data from VACS are intended to inform the Government of Lesotho to develop and review programs and policies and refine laws related to the protection of children.
Position Summary
Reporting to the Database Manager -VACs, ICT Officer is responsible for in-country management, storage, and security of data, as well as other technical aspects of the population-based surveys conducted on tablets. Works to ensure delivery of clean, high-quality survey data and troubleshoot possible information and communications technology (ICT) challenges during data collection.
MAJOR ACCOUNTABILITIES
- Attend in-country meetings on data management and security and facilitate consensus on data architecture plan
- Collaborate with NY-based Lead Strategic Information (SI) Advisor and Regional ICT Specialist to conduct testing of ODK tablet forms
- Troubleshoot platform-level technology issues that may arise with tablets under the guidance of the Data Base Manager and Regional ICT Specialist.
- Help identify and resolve potential connection issues with mobile operators using mobile data devices; help identify and resolve potential connection issues within the survey team (e.g., from tablets to a group router, from lab equipment to tablets, etc.); help troubleshoot database.
- Conduct daily data quality control checks under guidance of Data Base Manager and Regional ICT Specialist.
- Provide remote technical assistance by phone or through remote access of tablets used during survey; provide in-person technical support on ad-hoc basis for field teams; provide technical assistance to MOH ICT team to obtain and maintain local copy of survey data.
- Install application updates under guidance of Data Base Manager andRegional ICT Specialist.
- Coordinate replacement of damaged or lost equipment; report and send damaged equipment for repair; control and maintain an active inventory of tablets and other ICT equipment
- Troubleshoot basic network configuration issues on IP-enabled lab equipment; troubleshoot basic software issues for the satellite and lab databases.
- Perform other related duties as directed
MINIMUM QUALIFICATIONS & EXPERIENCE
- Bachelor’s degree in Computer Science, Information Technology, Informatics, Engineering, or related field
- Minimum two (2) years of related experience managing and working directly with health informatics applications and databases from large research studies
- Demonstrated experience conducting data quality checks and producing data collection monitoring reports
- Demonstrated experience in using and troubleshooting electronic data collection tools, especially tablets
- Basic understanding of cloud-based data storage service offerings
- Basic understanding of TCP/IP protocol suite
- Demonstrated experience in providing remote assistance (e.g., from a central office location) to public health teams working in the field
- Demonstrated and successful experience managing large, population-based survey data
- Demonstrated experience in resolving IP-level connection issues, IPv4 sub-netting, etc.
- Demonstrated experience in working with mobile telecommunications technologies (GSM, 3G/4G, etc.), mainly in disconnected mode
- Strong writing and verbal communication skills
Travel Requirements
- Both positions will require periodic domestic travel to troubleshoot technical data collection issues (requiring overnight stay of up to 2 days) and requires lengthy trips to rural / remote areas.
APPLICATION INSTRUCTIONS
Suitably qualified and experienced candidates.should send their applications, including a detailed Curriculum Vitae (CV) and cover letter to: [email protected]
Please indicate you are applying for position “Database Manager –
VACs” or ”ICT Officer —VACs” in the subject line of your email.
Do not attach any certificates when submitting on line. Only short listed applicants will be contacted.
The closing date for receiving applications is Friday 27 April 2018.
NOTE: These are local hire positions and the successful candidates will be subject to the local terms and conditions of employment which includes a competitive salary and travel allowances. Preferred starting date of employment is May 18 2018.
Columbia University is an equal opportunity and affirmative action employer. It does not discriminate against employees or applicants for employment on the basis of race, color, sex, gender, religion, creed, national and ethnic origin, age, citizenship, status as a perceived or actual victim of domestic violence, disability, marital status.