about us
- Take pride in what we do and our contributions to our organisation.
- In our owner-manager culture, we take responsibility and accountability for our actions and we don’t run away from our problems, but tackle them head-on.
- Are empowered to innovate and come up with new ideas, as we value and nurture new ideas.
- Embrace the concept of Botho with our understanding of the communities in which we operate. We have unity of purpose where the whole is greater than the part; therefore, no individual or department can function at the expense of another.
- Respect the feelings, rights and abilities of our colleagues, clients and communities, even though they may be different from our own. We respect ourselves and our colleagues by not accepting or delivering average or poor performance. If the FNB values are congruent with your value set, and you have the necessary skills and competencies for the position advertised, then we are looking for you.
purpose
To provide advice and support to increase operational quality and turnaround time, through the execution of predefined work objectives as per agreed standard operating procedures
experience and qualifications
- Minimum Qualification – Relevant Diploma in HR or Social Science
- Preferred Qualification – Degree in HR
- Experience – 1 to 3 years experience in a similar environment
additional requirements
Competencies Excellence and Quality Orientation Rule Orientation Time and Self-Management HR Analytics Basic/Foundation MS Office Intermediate Records management principles and standards Report Writing
responsibilities
- Report on transactional and process activities within set guidelines to provide timely information for decision making
- Deliver customer service through adherence to quality service standards
- Build and maintain stakeholder relationships
- Contribute to cost efficiencies through responsible utilisation of work related resources
- Contribute to teamwork and inclusivity within own team
- Identify and utilise opportunities to assess and improve own performance
- Ensure operational excellence through the delivery of work processes according to defined quality standards
- Comply with relevant statutory, legislative, policy and governance requirements and adhere to processes and procedures related to area of specialisation
Closing date: 09 September 2022