CATHOLIC RELIEF SERVICES LESOTHO
HUMAN RESOURCES OFFICER
REPORTS TO: HUMAN RESOURCES MANAGER
About Catholic Relief Services (CRS):
Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.
In Lesotho, CRS plans and coordinates programs in three of Lesotho’s four dioceses, bringing public and private sectors together for community-based development. Our programs involve partnerships with stakeholders such as the Government of Lesotho, local non-government organizations (NGOs), international NGOs, public- and private-sector partners, and Church partners. Our current work in Lesotho focuses on livelihoods, climate change and natural resource management, emergency response, education, microfinance, HIV, and information and communications technology for development.
Job summary:
The Human Resources Officer will help coordinate and support the execution of the Country Program (CP) HR strategy and operational plans in support of high-quality programs serving the poor and vulnerable. You will provide responsive, high quality service to address HR programs, services and operations needs in all or some of the areas of recruitment, staff development, performance management, employee relations, compensation and benefits, onboarding/orientation, policies, staff care, and employee administration.
Roles and responsibilities:
- Provide support to the HR Manager in his/her responsibilities with regard to the overall management of HR programs and services in the CP.
- Help coordinate and support HR processes, activities, and service delivery, to ensure they meet latest agency, donor, and local legal requirements and standards and reflect best practices.
- Assess service needs and provide quality process services and advice to support managers in their daily staff management responsibilities.
- Collect and organize input on HR processes and policies and participate in the review and update of various systems, manuals, guidelines, and tools.
- Support professional development needs assessment and help ensure the provision of precise development programs for CRS staff and partners
- Maintain record keeping through personnel files and/or HRIS that adheres to required CRS, donor, and local law regulations. As needed provide support on analytical reports on HR-related data, metrics and trends to support decision-making, workforce planning and development.
Preferred qualifications and experience
- Bachelor’s degree in Human Resources Management or Business Administration required. Additional relevant experience and completion of HR certification or courses may substitute for some education.
- Minimum of three years work experience in HR, preferably with an International or local NGO, with at least three of these years managing an HR function and strong knowledge of HR best practices and standards.
- Experience with and knowledge of employment laws, regulations, policies, principles, concepts, and practices. Good understanding of the local labor law
Required languages – Fluency in Sesotho and English.
Travel – Must be willing and able to travel up to 15 % of time.
Knowledge, Skills and Abilities
- Strong relations management abilities. Ability to relate to people at all levels internally and externally. Strategic in how they approach each relationship.
- Excellent strategic and analytical skills with ability to make sound judgment and decisions
- Very good planning, monitoring and organizational skills
- Able to maintain confidential information.
- Proactive, resourceful, solutions oriented and results-oriented
- Strong customer service ethic and abilities.
Agency REDI Competencies (for all CRS Staff):
Agency competencies clarify expected behaviors and attitudes for all staff. When demonstrated, they create an engaging workplace, help staff achieve their best, and help CRS achieve agency goals. These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.
- Personal Accountability – Consistently takes responsibility for one’s own actions.
- Acts with Integrity – Consistently models values aligned with CRS Guiding Principles and mission. Is considered honest.
- Builds and Maintains Trust – Shows consistency between words and actions.
- Collaborates with Others – Works effectively in intercultural and diverse teams.
- Open to Learn – Seeks out experiences that may change perspective or provide an opportunity to learn new things.
Agency Leadership Competencies:
- Lead Change – Continually looks for ways to improve the agency through a culture of agility, openness, and innovation.
- Develops and Recognizes Others – Builds the capacity of staff to reach their full potential and enhance team and agency performance.
- Strategic Mindset – Understands role in translating, communicating, and implementing agency strategy and team priorities.
Supervisory Responsibilities (None)
Key Working Relationships:
Internal: HR Manager and all staff
External : Labor Commissioner, CRS Lawyer
Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.
Submission:
Please note that the position is only open to applicants who are Citizens of Lesotho. Interested candidates should submit CV, cover letter and certified copies of academic qualifications, no later than 04 August 2023 at 17:00 by email to [email protected] with the subject line: Human Resources Officer. APPLICANTS WILL NOT BE CONSIDERED IF THE SUBJECT LINE DOES NOT INDICATE THE POSITION. HARD COPY APPLICATIONS WILL NOT BE ACCEPTED. ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED.
Please be advised that CRS requires its employees to treat all people with dignity and respect and to actively prevent harassment, abuse, exploitation, and human trafficking. Further, all successful candidates will be subject to a comprehensive background check, and their personal/professional references will be required to evaluate their behaviors related to the above safeguarding-related topics.
CRS’ talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation. CRS is an Equal Opportunity Employer.